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How to proceed if...
...you want to check the dryer yourself first:
(If your machine is not functioning correctly, please
check the following points before calling the Customer Service department - also refer to relevant
section in the Instructions For Use).
Drying takes too long/
Laundry is not dry enough
Was the inserted laundry too wet (washing machine spin speed less than 1000 rpm)?
Is the lint filter dirty? (filter indicator light on)
Is the heat exchanger dirty? (for more information, refer to the Instructions For Use)
Is the room temperature too high?
Are the “End” and “Anti-crease” indicator lamps lighting up? The drying cycle is
complete and the laundry can be taken out.
If the drying result does not meet your expectation, select a drier programme or use
the dryness adjustment option (if available).
Are thin and thick laundry mixed? Are different types of materials mixed? Sort the
laundry by thickness and material, then dry it again.
The dryer does not
operate (after a power
failure, always press the
“Start (Pause)” button)
Is the plug properly inserted into the mains electricity socket?
Is there a power failure?
•Has the fuse blown?
Is the door properly closed?
Has a drying programme been selected?
•Has the
“Start (Pause)”
button been pressed?
Has the start delay option been selected?
Is the dryer overloaded? Please remove some of the load.
Lint filter, water container
or heat exchanger
indicator lamp on
Is the lint filter clean?
Is the water container empty?
Has the water container been inserted correctly?
Is the heat exchanger clean and inserted correctly?
Water droplets
underneath the dryer
Has the heat exchanger been inserted correctly?
Has all lint on the heat exchanger seal and the door seal been wiped away?
Has the water container been inserted correctly?
If the direct drain connection is used, is it tight?
Is the dryer levelled?
...you want to care for and clean your dryer:
Clean the filter at the end
of every cycle
Brush lint using a soft brush or your fingertips.
Close the filter.
Push the filter back into place.
Empty the water container
at the end of every drying
cycle
Pull the handle to remove the water container.
Empty the water container.
Replace the empty water container by pushing it fully back into place.
Clean the heat exchanger
at least once a month
Clean the heat exchanger under running water.
Remove all lint from the seals.
Clean the heat exchanger housing (for further information see section “Cleaning the
heat exchanger” in the Instructions for Use).
3


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