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If a fault occurs, before contacting our After-Sales Service, make the following checks
to try and remedy the problem:
Drying takes too long / item is not dry enough:
Ensure that the correct level of water was used for the fabric type. Check the water container
level corresponds with the recommendations.
The drying times will depend on the initial dampness on the garment and you may need to
run the Drying cycle again. Do not place "Dripping" wet items in the unit.
Prêt-à-porter does not operate:
(following a power failure and/or interruption to the mains supply, always press the
START/STOP button).
Is the plug properly inserted into the mains electricity socket?
Is there a power failure?
Has the fuse blown?
Has the START/STOP button been pressed?
Prêt-à-porter goes directly to the Gentle Drying cycle without going through Steaming:
Make sure the water container is fully pushed down into position.
After-Sales Service
If, after carrying out the above checks the malfunction persists or appears again, turn
the Prêt-à-porter off and call our After-Sales Service (refer to warranty conditions).
Please specify:
The nature of the fault.
Prêt-à-porter type and model.
The service code (the number after the word “Service” on the Service sticker on the warranty
card) in the middle of the bottom of the Prêt-à-porter.
Your full address and phone number.
TROUBLESHOOTING GUIDE/
AFTER-SALES SERVICE
8


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