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This appliance is equipped with safety functions
which detect faults at an early stage and react
appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
The appliance will not start, no lamp
lights up.
Check whether:
the appliance is plugged in;
the wall socket is functioning correctly (use a
table lamp or similar).
The appliance will not start, but the
Start lamp is flashing.
Check whether:
the appliance lid is properly closed;
a programme has been selected;
the programme is started.
the water tap is open.
The appliance stops during the programme.
Check whether:
the Rinse Hold button is flashing, terminate
this option by pressing the button again;
another programme has been selected.
Reselect the desired programme and press
the Start button;
Start lamp is flashing. Press Start button.
Safety system of the appliance was
activated. See fault description.
What to do when the safety system was
activated
The programme was interrupted and the
remaining time lamps are flashing.
a) No or insufficient water supply.
The lamp water tap is flashing. Switch off the
appliance by turning the programme selector to
the position and unplug it.
Check whether:
the water tap is completely open, and the
water supply pressure is sufficient;
the water inlet hose is kinked;
the mesh filters are clogged (see
Maintenance and Cleaning/ Water Hose
Mesh Filters);
the water inlet hose is frozen.
Connect the appliance to the electrical outlet,
reselect the desired programme and press the
Start button again to continue with the programme
(do not add detergent for this programme).
b) The appliance does not drain out the
water.
Switch off the appliance by turning the
programme selector to the
O
position and
unplug it.
Check whether:
the drain hose is kinked (see Installation
Instructions);
the pump/ foreign body trap are blocked
(see Removing the Foreign Body Trap);
IMPORTANT:
Before draining, allow the wash
water to cool down.
the drain hose is frozen.
Connect the appliance to the electrical outlet,
reselect the desired programme and press the
Start button again to continue with the
programme (do not add detergent for this
programme).
If the fault re-occurs, contact After-Sales Service
(see After-Sales Service).
the Rinse Hold button is pressed, terminate
this option by pressing this button again;
Detergent and additive product residues
in dispenser at end of wash.
Check whether:
the siphon is correctly installed and clean
(see Maintenance and Cleaning/
Detergent and Additives);
enough water is being supplied. The mesh
filters could be clogged (see Maintenance
and Cleaning/ Water Hose Mesh Filters).
The appliance vibrates during the spin
cycle.
Check whether:
the appliance is level and solidly installed on
all feet (see Installation instructions);
the transport screws and transport bar have
been removed.
Before starting up the appliance, the
transport screws and the transport bracket
must be removed (see Installation
Instructions).
Final spin results are poor.
the appliance has an imbalance detection and
correction system. If individual heavy articles
are loaded (bathmat, bathrobe, etc.) this
system may reduce the spin speed
automatically to protect the appliance. It may
even interrupt the spin cycle altogether, if the
imbalance is too great after several spin starts;
if the laundry is too wet at the end of the
cycle, add more articles of laundry to balance
the load and repeat the spin cycle;
excessive foam formation may prevent
spinning.
Use less detergent.
Check whether:
the pump impeller is obstructed (see
Removing the Foreign Body Trap).
TROUBLESHOOTING GUIDE
13


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