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1. The appliance is not working.
Is there a power failure?
Is the plug properly inserted in the socket?
Is the double-pole switch on?
Has the fuse blown?
Is the power cord in perfect condition?
Are the thermostat knobs set to OFF?
2. Temperature inside the compartments is
not low enough.
Are the doors closed properly?
Is the appliance installed near a heat source?
Is the thermostat set correctly?
Are the air circulation grilles blocked?
Is the condenser clean?
3. Temperature inside the refrigerator
compartment is too low.
Is the thermostat set correctly?
4. Water collects at the bottom of the
refrigerator compartment.
Is the defrost water drain blocked?
Is the thermostat set correctly?
5. The appliance is excessively noisy.
Is the appliance in contact with other
furniture or objects?
Are the pipes at the back touching or vibrating?
Has the compressor locking pin been
eliminated?
6. The inside light is not working.
Perform the checks for problem 1, and then:
Disconnect the appliance from the mains
power supply.
Remove the bulb cover.
Check the bulb and if necessary replace it.
Replace using maximum 15W bulb.
N.B.:
This product uses a special bulb; to
replace
do not unscrew. Pull
towards the
inside of the appliance.
7. The red LED remains lit.
See: How to operate the freezer compartment.
Notes:
The front edge of the appliance may be
hot. This prevents the formation of
condensation and is not a defect.
Gurgling and hissing noises due to
expansion in the refrigerant circuit are
normal.
Before contacting After-Sales Service:
1.
See if you can solve the problem yourself
with the help of the Trouble-shooting guide.
2.
Switch the appliance on again to see if the problem
has been solved. If it has not, disconnect the
appliance from the power supply and wait for about
an hour before switching on again.
3.
If the problem persists after this course of
action, contact After-sales Service.
Specify:
the nature of the problem
the model
the Service number (the number after the
word SERVICE on the data plate on the
inside of the appliance)
your full address
your telephone number and area code.
Note:
The direction of door opening can be changed.
If this operation is performed by After-sales
Service it is not covered by the warranty.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
8


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