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TROUBLESHOOTING
If the hob will not operate correctly, before calling the After-Sales Service,
refer to the Troubleshooting Guide to determine the problem.
Read and follow the instructions given in the section “Daily use“.
Check that the electricity supply has not been shut o.
Turn the hob o and on again, to make sure that the problem has
been solved.
Make sure that the knob is not turned to “0.
Turn the multi-pole switch to “O“ for a few minutes and then turn
it back to “On“.
The hob will not switch o: disconnect the hob immediately from
the power supply.
If after the above checks the fault still occurs, get in touch with the nearest
After Sales Service.
AFTERSALES SERVICE
In order to receive a more complete assistance, please register your
product on www . whirlpool.eu/register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool. eu.
When contacting our Client After sales service, always specify:
a brief description of the fault;
the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX01 XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in
the documentation;
Mod.
Ind.C. XXXX XXXX XXXX
XXX XXX
Prod.N. 86999XXXXXXX
S.N.
XXXX XXXX XXXX
your full address;
your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
400011654625
EN
5


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