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8 | Troubleshooting
10 / 12 5911743-A-01 Webasto Go
CHARGER
MODE
AMBER IN-
DICATOR
BLUE INDIC-
ATOR
RED INDIC-
ATOR
MODE EXPLANATION TROUBLESHOOTING ACTION
USER
TROUBLESHOOT-
ING
ON OFF OFF THE MOBILE CHARGER
HAS ENCOUNTERED A
FAULT THAT REQUIRES
TROUBLESHOOTING.
ENSURE THE ADAPTER AND CONTROL
BOX ARE PROPERLY CONNECTED. DIS-
CONNECT, THEN RECONNECT THE AD-
APTER.
IF THE MOBILE CHARGER IS WARM OR
IN A HOT ENVIRONMENT, TRY CHAR-
GING IN A COOLER AREA. TRY A DIF-
FERENT WALL SOCKET.
TRY A DIFFERENT ADAPTER IF YOU
HAVE ONE AVAILABLE.
IF THE ERROR PERSISTS, CONTACT
CONTRACTUAL PARTNER FOR SUP-
PORT.
NONRECOVER-
ABLE FAULT
OFF OFF ON THERE IS AN INTERNAL
FAULT IN THE MOBILE
CHARGER THAT CANNOT
BE RECOVERED
TRY A DIFFERENT ADAPTER IF YOU
HAVE ONE AVAILABLE.
IF ERROR PERSISTS, CONTACT CON-
TRACTUAL PARTNER FOR SUPPORT.
NONRECOVER-
ABLE FAULT (AD-
APTER)
OFF OFF 1 FLASH THERE IS AN INTERNAL
FAULT IN THE ADAPTER
THAT CANNOT BE RE-
COVERED.
TRY USING ANOTHER ADAPTER IF YOU
HAVE ONE AVAILABLE. IF NOT, CON-
TACT CONTRACTUAL PARTNER ABOUT
OBTAINING A REPLACEMENT.
IF YOUR WARRANTY HAS EXPIRED,
YOU CAN ORDER A REPLACEMENT
FROM YOUR WEBASTO DEALER.
GROUND LEAK-
AGE FAULT
OFF OFF PULSING ELECTRICAL CURRENT IS
LEAKING THROUGH A
POTENTIALLY UNSAFE
PATH.
POTENTIAL SHOCK HAZARD — IMME-
DIATELY TURN OFF CIRCUIT BREAKER
FOR THE WALL SOCKET WITHIN HOME.
DISCONTINUE USE. CONTACT CON-
TRACTUAL PARTNER ABOUT OBTAIN-
ING A REPLACEMENT.
10


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