Aktobis AG, Borsigstr. 20, D-63110 Rodgau / Germany
www.AKTOBIS.de
Email: info@aktobis.de
The unit rattles or makes running noises
Running noises are usually caused by the air filter unit. We kindly ask you to remove the air filter and check
whether the running noises are still present to the same extent ?
An unfavourable position of the dehumidifier is often the reason for higher running noises. Try changing the position
of the dehumidifier a little, as the running noises will usually disappear for the most part. Optimal and particularly
quiet operation is achieved when the dehumidifier is placed on a piece of carpet, doormat or similar during
operation! (Stone floors, tiles, laminate or parquet, on the other hand, increase the operating noise of the
dehumidifier!)
The appliance is leaking or water is leaking out.
In this context, we would like to provide you with the following information:
A "leak" on your dehumidifier is actually impossible, unless the main frame is broken and such a thing can of
course be ruled out without force.
If the water still runs out, then the condensate is probably coming from the "emergency drain", which is located
behind the collection container at the very top right in a small triangular recess. The reason for this is that the
normal drain is blocked. This can have the following causes:
1. The most common cause is a slight soiling in the drip tray or the left drain (e.g. due to dead insects, dirt or
similar) and therefore the condensate cannot drain off normally. In this context, please check the left drain once
or shake the unit once briefly in the upside-down position. Make sure that you then wait at least 4 hours before
switching the unit on again!
2. The unit does not have a straight stand.
3. It may be that only a large piece of ice has come off the cooling fins of your dehumidifier and this leads to a
short-term blockage. We therefore recommend that you disconnect the unit completely from the power supply
for a day and then the unit should no longer "leak".
Other:
Warranty statement:
Notwithstanding the statutory warranty claims, the manufacturer grants a warranty in accordance with the laws of
your country, but at least 1 year (in Germany 2 years for private individuals). The warranty begins on the date of
sale of the appliance to the end user.
The warranty only covers defects that are due to material or manufacturing faults.
are.
Warranty repairs may only be carried out by an authorised customer service. To
To make your warranty claim, please enclose the original sales receipt (with date of sale).
Excluded from the guarantee are:
- Normal wear
- Improper applications, such as overloading the appliance or non-approved accessories.
- Damage due to external influences, use of force or foreign objects
- Damage caused by non-observance of the operating instructions, e.g. connection to an incorrect mains voltage
or non-observance of the assembly instructions.
- Completely or partially dismantled units
