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English
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser
this Vornado
®
Silver Swan or Silver Swan S Fan (“Product”) is free from defects
in material or workmanship for a period of five (5) years from the date of
purchase. If any such defect is discovered within the warranty period, Vornado,
at its discretion, will repair or replace the Product at no cost.
FOR WARRANTY OR REPAIR SERVICE:
Call 1-800-234-0604 or email help@vornado.com to obtain a Return
Authorization (“RA”) form. Please have or include your Product’s model
number and serial number, as well as your name, address, city, state, Zip code
and phone number when contacting Vornado for warranty service.
AFTER RECEIVING THE RA FORM, SHIP YOUR PRODUCT TO:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS
67002. For your convenience, please have your model number and serial
number when contacting Vornado with service inquiries. To ensure proper
handling, packages must be clearly marked with the RA number. Packages
not clearly marked with the RA number may be refused at the receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the Product
is received.
Repairs not covered by the warranty or outside the warranty period will require
a fee to cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product,
modification, alteration, mishandling, improper maintenance, commercial use
or repair or service of the Product by anyone other than Vornado; damages
which occur in shipment or are attributed to acts of God. Improper product use,
which includes using an external device that alters or converts the voltage or
frequency of electricity, or shipping a Vornado product to a country not intended
for use will void all warranties. Any unauthorized product modification, repair
by unauthorized repair center or use of non-approved replacement parts is not
recommended and any consequences will not be covered by support services
or product warranties. The product warranty will be honored only on models
that are being used in the country intended. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may have other rights that vary from state to state. The
manufacturer assumes no responsibility for damage or injury caused by failure
to follow these instructions, improper product use or unauthorized product
modifications. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective
owners. ©All rights reserved. All technical information, data and instructions
for the installation, connection and operation contained in these instructions
for use correspond to the latest available information at time of printing. The
contents of this manual may differ slightly from the actual product. Observe
any additional supplements.
YEAR WARRANTY
SILVER SWAN
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