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Department information and settings
Adding a department to a site
Enterprise and site administrators can create departments within a site. Departments are useful in the
management of large sites. Each department may be assigned a department administrator to manage the
users and services assigned to their department.
To add a department to a site
1. Select the required site from Site.
2. Select Departments.
3. Select Add.
4. Enter the name of the new department.
5. If you are creating a sub-department, select the required parent department from Parent department.
Otherwise, select None.
6. Select Save.
Adding a department administrator
Each department within a site may be assigned a department administrator to manage the users and services
assigned to their department.
To add a department administrator
1. Select the required site from Site.
2. Select Site profile > Site information > Administrators.
3. Select Add.
4. Enter new administrator details.
5. Select Department.
6. Select the required department from the list of available departments.
7. Select Save.
Assigning users to a department
As a department administrator, you can assign users to your department. Enterprise and site administrators can
assign users to any departments within their organisations.
To assign users to a department
1. Select the required site from Site.
2. Select Site profile > Site information > Phone numbers.
All the users for the site are displayed. You can filter this list using the search fields.
3. Select the department that you want to assign to any users in the list.
One Net Service Portal for administrators
One Net Service Portal - Version 1.0/3 June 2016
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