Manual Vitamix Blending Station MP (page 27 of 28) (English)

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Please Note: The Service Contract outlined in the following paragraphs

applies only to customers in the United States and Canada. Customers in all

other countries should contact their local Vita-Mix

Distributor for service details.

This Vita-Mix machine includes a 1-Year Service Contract effective from date of

purchase. In the event your machine should need parts or repairs covered under

this Service Contract, call Vita-Mix Customer Service immediately for instructions.

Proof of date of purchase may be required. This does not cover abuse, misuse,

tampering, improper installation or extreme conditions.

The Vita-Mix Service Contract includes the following:

1. One extra drive socket – to facilitate simple repairs and prevent down time – is

included and packaged with each machine.

2. Additional drivers, unless defective, are not covered. NOTE: to determine if you

have a defective part, please order a replacement part through Vita-Mix Customer

Service and, when the new part arrives, return the old part in the same packaging.

Vita-Mix will inspect the returned part and, if defective, issue a refund for the price

of the new part. A part will be considered defective if no abuse or neglect was

involved with its break. Non-defective parts sent to Vita-Mix for inspection will not be

returned if deemed unusable. Service Contract covers functionality of the machine

but not abuse or lack of recommended maintenance.

3. In the Continental United States, sender pays freight one way to Vita-Mix

Corporation. The Vita-Mix Corporation pays UPS ground freight charges to return

the machine to the sender. Sender pays costs for special shipping requests.

Outside the Continental United States, other service contracts may apply.

Before returning this product for any reason, including repair, please first contact

our Technical Support Department. In the US and Canada, call 800-886-5235 to

receive a “Return Authorization” Number. Any return without a “Return

Authorization” Number will not be processed and will be returned to sender.

Outside the United States, contact your local Vita-Mix Distributor.

NOTE: Within the United States, Limited Warranty and Service Contract are honored

directly through the Vita-Mix Corporation, Cleveland, Ohio USA. Non-warranty repairs

can be performed by any CFESA service center. For machines sold in the United

States, call Vita-Mix Technical Support: 800-886-5235. If you live outside the United

States or Canada, contact your local Vita-Mix Distributor, or telephone the Vita-Mix

International Division at +1.440.782.2450 or email international@vitamix.com for a

distributor in your country.

ervice Contract

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Vitamix Blending Station MP Manual

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