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If service is required:
1. Call your authorized service agency.
2. Have the following information readily available:
a. Model number
b. Serial number
c. Date purchased
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problem, contact
Viking Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi (MS) 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for your
oven are located on the left side of the oven cavity on an identification label.
Model Number _______________________________ Serial Number _________________________________________
Date of Purchase _____________________________ Date Installed _________________________________________
Dealer's Name ______________________________________________________________________________________
Address
_____________________________________________________________________________________________________________
_______________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
Service Information
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this microwave oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the microwave oven front face and the door or allow soil or cleaner residue
to accumulate on sealing surfaces.
(c) Do not operate the microwave oven if it is damaged. It is particularly important that the microwave oven door
close properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The microwave oven should not be adjusted or repaired by anyone except properly qualified service personnel.
2


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