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TROUBLESHOOTING
1. Ensure that you are using Windows 2000, XP or Vista and your PC is connected to the Internet. Try
browsing through a couple of websites to make sure. You need to have Microsoft .NET Framework Version
2.0 Redistributable Package (x86) installed in your Windows in order to complete the installation of the
4-day forecast PC program. If this file was not installed in your Windows before, the PC installation program
will redirect you to the Microsoft web site for download. You may also access below web site directly.
http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displ
aylang=en
2. Ensure that the PC transmitter is properly connected to the USB port of your PC. Otherwise, you are unable
to run the PC program and access the 4-day forecast update from the Internet
3. Ensure that adapter is plugged into the main unit and all batteries in the main unit, PC transmitter & the
remote thermo sensor are fresh. Replace battery when the respective low battery indicator appears on the
main unit (refer “LOW BATTERY INDICATION” section)
4. If the toolbar icon of the PC program disappears on the lower right of your Window, your program is
terminated and no longer access 4-day forecast from the Internet. Restart the program again
5. In the first few minutes of the RF reception from PC transmitter, the main unit is showing data on one part of
the screen and this is normal. The rest of the screen display data will gradually appears in the next 10
minutes to 1 hour. If you have waited 1 hour or more without seeing the rest of the screen, shorten the
distance between the PC transmitter & main unit and check the battery levels. Then repeat the setup
procedure in “ESTABLISH RF CONNECTION WITH MAIN UINIT” section. If it continues to fail, try removing
the USB connection and all batteries from the PC transmitter. Reinstall the batteries and then reconnect the
USB connection again. Repeat the setup procedure in “ESTABLISH RF CONNECTION WITH MAIN UINIT”
section.
6. If the RF indicator is showing full strength but one or more of the next 3 days’ forecast is missing on
the main unit & PC program, your PC may be offline for many days. Connect your PC to the Internet again
to receive the latest forecast update
7. If your time on the PC program & main unit is off by half an hour or more, click [SETTING…] on the PC
program and set the hour offset until the proper time is set.
8. If your city does not appear in the 20,000 city list, select the one near your home location
9. Heavy Internet traffic may slow down the respond of the server temporary. Try later if you wish to update
the forecast manually by the [UPDATE FORECAST] button.
BATTERY DISPOSAL
Replace only with the same or equivalent type recommended by the manufacturer. Please disposal of old,
defective batteries in an environmentally friendly manner in accordance to the relevant legislation.
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