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What to do if it goes wrong Getting in touch
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the pressure washer
before calling.
•Checkthe‘Thispackcontains’panelontheboxtomakesurethepart
is included with your machine.
•Makesuretheon/oswitchissettothe‘I’position.
•Theplugmaynotbefullypushedintotheelectricalsocket.
•Checkthefuseintheplugifthisneedsreplacing,alwaysreplacewith
a British 13amp fuse.
•Checkifyour RCD has been tripped, if it has tripped, reset it.
•Thepowercordmaybedamaged.PleasecontactourCustomerCare
Line on (UK) 0844 412 8455 (ROI) 1-800 928 308.
•Hosemaybeblockedorkinked,checkforleaksinthehoseandclear
any blockages. Straighten out the hose to ensure no kinks and check
the hose pipe connections to the tap and water inlet.
•Nozzlemaybeblocked,clearanyblockagesandcleannozzle.
Go to the ‘Lets talk technical’ page.
•RemoveandcleanthewaterinletlterGotothe‘Takingcareofyour
machine’ page.
•Checkthewaterowratetoyourwatersupply.
•Thepumpmayhavestopped,makesuretheon/oswitchissettothe
‘I’ position and check the plug fuse.
•Thepumpmayhavestopped.Thismaybebecauseofoverheatingdue
to poor water supply. Check the water ow rate to your water supply.
•Hosemaybeblockedorkinked,checkforleaksinthehoseandclear
any blockages. Straighten out the hose to ensure no kinks and check
the hose pipe connections to the tap and water inlet.
•Theremaybeanairlock.Toremove,unlockthetriggersafetylock
and squeeze the trigger to release water before the machine is
switched on.
•CheckassemblyofsolutionapplicationbottleGotothe‘Using
your machine’ pages. Nozzle/accessory may be blocked, clear any
blockages and clean nozzle Go to the ‘Lets talk technical’ page.
SolutionProblem
There is an
accessory missing
Why wont my pressure
washer turn on?
Why wont the water
/solution dispense?
Why wont my pressure
washer reach operating
pressure?
7


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