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T
roubleshooting / UK Service & Help / Technical Specification
D
irt Container & Filters: Removal & Replacement / Storage
9. Troubleshooting
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution: Plug in securely.
Cause: No electricity in the electrical outlet.
Solution: Check fuse or breaker.
Cause: On/off switch not turned on.
Solution: Push on/off switch to ‘on’.
Cause: Motor thermostat has tripped.
Solution: Switch off and unplug the vacuum cleaner. Leave for one (1) hour before switching the
vacuum cleaner back on.
Cause: Blown fuse/tripped breaker.
Solution: Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirt container not installed properly.
Solution: Review dirt container replacement.
Cause: Dirt container full or blocked.
Solution: Empty dirt container.
Cause: Clogged filters.
Solution: Remove, clean and replace filters.
PROBLEM: Accessories won’t pick up.
Cause:
Accessories are not attached correctly.
Solution: Refer to section 5.
PROBLEM: Dust escaping from the vacuum cleaner.
Cause:
Dirt container full.
Solution: Empty dirt container.
Cause: Dirt container not installed correctly.
Solution: Review dirt container replacement.
Cause: Hose not installed correctly.
Solution: Review installation.
Cause: Filter not installed completely.
Solution: Remove, clean and replace filters.
6. Dirt Container & Filters: Removal
& Replacement
IMPORTANT: Always unplug the vacuum cleaner
from the electrical outlet before removing the dirt
c
ontainer.
IMPORTANT: Do NOT use the vacuum cleaner
without ALL of the filters in place.
Emptying the Dirt Container
1. Press the button located on the top carry handle
to access the dust container (Fig 6/1)
2. 2. Remove the dust container by pulling the
handle (Fig 6/2)
3. Press the button located on the rim of the dust
container to empty the dirt into a rubbish bin
(Fig.6/3)
When all of the dirt has fallen, close the dirt
container flap, close the safety latch and replace the
dirt container
.
Cleaning the Filter
1. Remove the dust container as directed.
2. T
wist the filter safety catch located on top of the dust
container and pull out the central filter unit (Fig 6/4)
3. Gently tap the filter against the side of a rubbish
bin to remove excess dirt.
4
. The central filter can be washed in warm water
[
max 40
O
C
]. Allow to air dry completely before
r
eplacing.
NOTE: Do NOT use any detergents or boiling water
to wash the filter. Vax recommends replacing the filter
every 9-12 months.
5
. Replace the central filter unit to the dust container
ensuring the filter safety catch has been reset.
6. Replace the dust container as directed.
Post-motor Filter
NOTE:
This is located on the back of the vacuum
cleaner.
1. Release the post-motor cover and remove the
filter by pressing in the catch on the back of the
vacuum cleaner.
2. The post-motor filter can be washed in warm
water [max 40
O
C]. Allow to air dry for 24 hours
before replacing.
3. Replace the post-motor filter and cover before
re-starting the vacuum cleaner.
NOTE: Do NOT use any detergents or boiling water
to wash the filter. Vax recommends washing the filter
every 9-12 months.
7. Cleaning Blockages
WARNING: To reduce the risk of electric shock, the
power cord must be disconnected before performing
maintenance/troubleshooting checks.
1. Turn the vacuum cleaner off and unplug from the
electrical outlet.
2. The flexible hose can be disconnected fr
om the
vacuum cleaner by pushing in the button on the hose
and pulling away fr
om the machine. Remove any
blockages found then reconnect the hose securely.
3. To remove blockages from the TurboTool, rotate
the locking ring 180
O
, then turn the TurboTool over.
Pivot the lower housing open, then remove any
obstructions. To re-assemble, ensure the tabs are
engaged, pivot the lower housing closed and re-
position the locking ring.
8. Storage
IMPOR
T
ANT:
Always unplug the vacuum cleaner
fr
om the electrical outlet and r
ewind the power cord
as dir
ected befor
e storing.
NOTE: Always store the vacuum cleaner base
down.
Fig.6/1
Fig.6/2
Fig.6/4
10. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
. 9.00am to 5.00pm.
An answerphone will be available out of these
hours. Any queries or concerns about using your
Vax, call the Vax Careline. Calls are charged at the
UK national rate.
Please make a not of the model number and serial
number of your Vax before calling. There are over
400 approved Vax Service Agents in the UK. For
the nearest Vax Service Agent, please call the Vax
Careline or visit www.vax.co.uk
www.vax.co.uk
11. T
echnical Specification
V
oltage:
220-240V ~50Hz
W
attage:
1600W-1700W (dependant on
model)
Capacity:
2.2 litr
es appr
ox
Filters:
W
ashable central HEP
A filter
Post-motor filter
Cor
d length:
5.8m (appr
ox)
W
eight:
7.2kg
Subject to technical change
without notice.
Fig.6/3
6
V-094 amended aw 1/11/05 11:16 am Page 7
4


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