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Troubleshooting
Problem Possible cause Solution
The air fryer
does not work
The appliance is not
plugged into the mains.
Put the mains plug in an earthed
wall socket.
You have not set the timer.
Turn the timer knob to the required
Preparation time to switch on the
appliance.
The ingredients
fried with the
air fryer are not
done.
The amount of the
ingredients in the tray is too
much.
Put smaller batches of ingredients
in the tray. Smaller batches are
fried more evenly.
The set temperature is too
low.
Turn the temperature control knob
to the required temperature setting
(see section 'Settings').
The preparation time is too
short.
Turn the timer knob to the required
preparation time (see section
'Settings').
The ingredients
are fried
unevenly in
the air fryer.
Certain types of the
ingredients need to be
shaken halfway through the
preparation time.
Ingredients that lie on top of or
across each other (e.g. fries) need
to be shaken halfway through the
preparation time (see section
'Settings').
Fried snacks are
not crispy when
they come out of
the air fryer
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
I cannot slide the
pan into the
appliance properly.
There is too much food in
the tray.
Do not fill the tray beyond the Max
amount indicated in the table on
the earlier page.
The tray is not placed in
the pan correctly.
Push the tray down into the pan
until you hear a click.
11


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