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Trouble Shootings
problems
reasons
solutions
The compressor makes a
buzzing noise
too low voltage
Turn off the ice maker.
Make sure the voltage is on
normal and restart.
Ice full indicator light on
but with less ice in the
basket
Room temperature is too low
Take out the ice basket and put
it back until the light is off
Ice jammed
Empty ice bin and restart ,if still
problem ,ask for a technician to
repair .
the sensor was broken
ask for a technician to repair
Lack of water indicator is
on but water tank has a
lot of water
the sensor is broken
ask for a technician to repair
water conductivity less
add little salt
Lack of water indicator is
not on but water tank has
no water or little water
water conductivity less
Clean water tank , especial the
sensor screw, and restart .
the sensor is broken
ask for a technician to repair
Power light is off when
switching on
unit is not plugged properly
check and ensure the unit is
properly plugged
the fuse on the PCB was
burnt
Ask for a technician to repair
The unit working but no
ice come out .
Refrigerant leaked out
Ask for a technician to repair
Electromagnetism valve
broken
Ask for a technician to repair
Warranty Information
The manufacturer provides warranty in accordance with the legislation of the customer's own country of
residence, with a minimum of 2 years starting from the date on which the appliance is sold to the end
user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service centre. When making a
claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
- Normal wear and tear
- Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
- Use of force, damage caused by external influences
- Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply
or non-compliance with the installation instructions
- Partially or completely dismantled appliances
40


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