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© 2013 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen, Nederland
Tel. +31-(0)167-573020, Fax +31-(0)167-573381, E-mail: info@vanosmedical.nl,
www.vanosmedical.nl
9 WARRANTY
9.1 Warranty application
Together with your Travelux Quest power chair you get the factory warranty. This
warranty is only granted to you as the consumer. It is not intended to be used
commercially (like hiring or institutional use). The warranty is limited to defects to
materials and possible hidden shortages. Van Os Medical UK ltd. offers a warranty
period of 2 years on the complete product except the batteries: 6 months.
Also you can find the warranty periods label on the frame of your power chair. See
also chapter 1.
Tip
We recommend the use of only Van Os Medical UK ltd. replacement parts. If
the power chair does not have the original parts, the warranty will be expired.
9.2 Warranty definition
Your manual is also the warranty form fill in the relevant details on page 2 and store
it carefully.
Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty
period, your power chair will be defect, it will be repaired or replaced. However you
do need to provide to Van Os Medical UK ltd. a complete filled in warranty
registration form, a copy of the bill with the date of purchase and the original
packaging.
Tip
Warranty is not transferrable.
For more information and the location of service agents please visit our
website: www.vanosmedical.com
This warranty does not include any labour charges incurred by replacements.
Under normal circumstances no responsibility is accepted when the power chair
needs replacement or repairs as a direct result from:
Not maintaining the power chair and parts according to the recommendations of
the manufacturer, or not using the specific original parts;
Damaging the power chair or parts by inattentive use, accident or wrong use;
30


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