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Plug the earphones into the earphones jack again to make sure they are properly connected.
MP320 Powers OFF automatically
MP320
features a SLEEP Mode, which acts as a Power Saving feature. You can preset your MP320 to Power
OFF automatically after 15, 30, or 60 minutes. Please refer to the Sleep Timer section of this manual.
MP320 just isn’t working properly
If your MP320 ever stops working properly, or locks up, try Powering it ON and OFF a few times, if this does
not correct the problem you can reset the MP320 by pressing and holding the Resetbutton for 3 to 5
seconds.
Cannot find the file that was just copied to the MP320
Re-copy the file and refer to the Disconnecting from a Computersection to remove the MP320 after the
copy process is completed.
A File that was just deleted still appears
Re-delete the file and refer to the Disconnecting from a Computersection to remove the MP320 after the
delete process is completed.
MP320 cannot operate after it was formatted in Windows®
Formatting the MP320 using the Quick Format or Full Format option in Windows
®
destroys the default
format of the MP320. To retrieve the default format, visit http://www.transcendusa.com and download a
Firmware Update for your MP320.
How do I find out what Windows Media Player version I am using?
1. Open your Windows Media Player program.
2. Click on the “Help” menu and select the “About Windows Media Player” option.
3. The version of your Windows Media Player will be displayed on the computer screen.
Cannot listen to DRM music on my MP320?
1. The MP320 only supports WMA-DRM10 protected music files, is this the file type you are using?
2. Did you use the MTP “Music Transfer Protocol to transfer music to the MP320?
Lyrics Sync: Why can’t I see the words of the song I am listening to?
For detailed Lyrics Sync instructions, please see the FAQ section on our website at:
http://www.transcendusa.com/Support/FAQ
39


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