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13. Questions et réponses
Si un problème se produit avec le Drive Pro, veuillez en premier lieurifier les points listés ci-dessous avant
damener votre produit en réparation. Si vous ne pouvez trouver une solution adaptée à votre problème,
veuillez prendre contact avec le revendeur, centre de service ou l
antenne Transcend locale. Nous disposons
également dune section FAQ (http://www.transcend-info.com/Support/contact_form) et dun centre de
support sur notre site Internet (http://www.transcend-info.com/)
Mon OS ne détecte pas le DrivePro™ Body
rifiez les points suivants:
1. Le DrivePro™ Body est-il correctement branché au port USB? Si ce n’est pas le cas,
branchez-le et rebranchez-le. Assurez-vous que les deux extrémités des bles USB sont
correctement branchées, comme indiqué dans ce manuel.
2. Le DrivePro™ Body est-il correctement branché au clavier Mac? Si c’est le cas, essayez de le
brancher sur un port USB disponible sur votre Mac.
3. Les ports USB de votre ordinateur sont-ils activés? Si ce n’est pas le cas, veuillez consulter le
manuel de votre ordinateur (ou de la carte-mère) pour y remédier.
Aucun des boutons du DrivePro™ Body ne semble fonctionner.
Appuyez sur le bouton de initialisation au bas du DrivePro™ Body au moyen d’un objet pointu comme
un trombone.
Le DrivePro™ Body est-il étanche et antichoc?
Le DrivePro est conforme au standard de résistance à l’eau et à la poussière IP67 and et aux
standards de résistance aux chutes de l’armée américaine *.
*Based on MIL-STD-810G 516.6-Transit Drop Test
34


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