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If the above treatments do not solve the problem, contact
the service center as described in your warranty.
When calling for service, please note the MODEL and
SERIES that are inscribed on the back of your sewing
machine.
SP20 SERIES / SERIE
SP20 SERIES / SERIE
max 15W
max 15W
Total 85W
Total 85W
MODEL / MODELE SP
MODEL / MODELE SP
220-240V
220-240V
50Hz
50Hz
Manufacturer/ : ZHEJIANG AISIN ELITE
Fabricant MACHINERY & ELECTRIC
CO., LTD.P.R.C.
Importer/ : EUROPE S. A.
Importateur
MADE IN P. R. C. / FABRIQUE A P.R.C.
Designed and engineered by
Designed and engineered by
AISIN SEIKI JAPAN
AISIN SEIKI JAPAN
Trouble Cause Countermeasure Page
Missed
stitches
The needle is incorrectly installed
Install the needle correctly
25
The needle is bent Use a straight needle
25
The needle and thread are not
appropriate for the fabric
Sew with a needle and thread
appropriate to the fabric
26
The upper thread is not
correctly threaded
Thread the upper thread correctly
16
The fabric
wrinkles /
puckers
The tension of the upper
thread is too tight
Adjust the thread tension
32
The upper and lower thread
are not correctly threaded
Thread the upper and lower thread
again
15, 16
The needle is too thick for the cloth
Use a needle appropriate to the fabric
26
The needle is burred Replace with a good needle
25
Too much
lower thread
showing on
right side of
the fabric
The lower thread is incorrectly threaded
Thread the lower thread correctly
15
The tension of the upper
thread is too tight
Adjust the thread tension
32
The bobbin is not correctly
inserted in the bobbin case
Insert the bobbin in the bobbin
case correctly
15
Too much
upper thread
showing on
wrong side of
the fabric
The upper thread is not
correctly threaded
Thread the upper thread correctly
16
The tension of the upper
thread is too loose
Adjust the thread tension
32
The upper thread is not correctly
threaded (not threaded through
the thread guide)
Thread the upper thread correctly
16
Stretch
stitches cannot
be sewn
The stitch length dial is not set
to setting “A – K” or “L – S”
Set the stitch length dial to the
appropriate setting
42
The stitch length dial and the
pattern selection dial are set to
different settings
Select the same setting on the
stitch length dial and the pattern
selection dial
42
The needle
cannot be
threaded with
the needle
threader
The needle position is too low
Turn the handwheel so that the
line is at the top
18
Needle no.9 is being used Use needle no. 11 through 16
26
The needle is incorrectly installed
Install the needle correctly
25
The needle is bent
Use a straight needle
25
The thread has not been
correctly passed through the
needle bar thread guide
Pass the thread through the
needle bar thread guide correctly
18
49


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