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Troubleshooting table
Please check the following list before requesting service.
Symptom Possible solution Page
TV
No picture, no sound Switch on the set.
Check that the mains power outlet is properly connected.
Select appropriate input mode.
Unplug unit for 1 minute, then plug it back in.
6
9
11
No reception Have you tuned in the TV stations?
Connect the antenna.
Make sure the set is ON and not in Standby mode
10, 11
9
6
The TV switches off with
missing antenna input signal
This is normal.
15 minutes after the antenna signal has disappeared, the set will
change to standby mode.
14
In
menu, the TUNING
option cannot be selected.
The unit is set to AV mode. Press 1 on the remote control. 11
Wrong Colours Colour and Brightness errors can occur when the viewing angle /
ambient air temperature (see technical specifications) are exceeded.
While viewing a DVB (digital)
channel, there is sound but no
picture.
Some channel offers audio content only. It is normal.
Blocky image or image stops
intermittently.
Check all antenna connections.
Move the antenna away from areas of possible interference.
Try using an antenna booster.
9
Some digital channels cannot
be viewed.
Contact the service provider to subscribe.
“Database empty” message
appears on the screen.
Check all antenna connections and try auto tuning again. 9, 20
DVD
The playback picture has
occasional distortion.
The disc is dirty. Eject the disc and clean it.
Some times a small amount of picture distortion may appear. This is
not a malfunction.
31, 32
The unit does not start
playback.
No disc is inserted. Insert a disc.
An unplayable disc is inserted. Insert a playable disc (Check the disc
type and colour system).
Place the disc in the disc slot with the label side facing forward.
The disc is dirty. Clean the disc.
Cancel the parental lock function or change the parental lock level.
32
31
32
31
50, 51
appears on the screen.
The function is prohibited with the unit or the disc. 34
The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few nonactive pixels
may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance
of your product.
* This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual
property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended
for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or
disassembly is prohibited.
* Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
*
is a trademark of DVD Format/Logo Licensing Corporation.
* Manufactured under license under U.S. Patent #: 5,451,942 & other U.S. and worldwide patents issued & pending.
DTS and DTS Digital Out are registered trademarks and the DTS logos and Symbol are trademarks of DTS, Inc.
© 1996-2008 DTS, Inc. All Rights Reserved.
* Unauthorized recording of copyrighted television programs, films, video cassettes and other materials may infringe
the rights of copyright owners and be contrary to copyright laws.
* DivX, DivX Certified, and associated logos are trademarks of DivX, Inc. and are used under license.
52R0131A_ENG.indd 5852R0131A_ENG.indd 58 4/3/09 11:09:02 AM4/3/09 11:09:02 AM
58


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