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PROBLEM SOLVING
If a fault occurs, please check the points listed below. If you are unable to rectify the problem yourself,
please contact our Careline.
PROBLEM POSSIBLE CAUSE SOLUTION PAGE
No sound coming through ɀ Units are less than 2 metres apart. ɀ Move Units further apart. 8
your Parent Unit. ɀ Batteries incorrectly inserted. ɀ Check batteries’ polarity. 8
ɀ Batteries running low. ɀ Check and/or replace batteries. 8
ɀ Adaptor not connected or connected incorrectly. ɀ Check adaptor connection.
ɀ Volume on Parent Unit is set too low. ɀ Increase Parent Unit volume. 9
ɀ Unit is out of range. ɀ Move units closer. 8
Parent Unit remains silent or ɀ Units are set to Sound-Activated transmission. ɀ Refer to Sound-Activated transmission within this instruction leaflet to switch 9
only becomes active units to continuous transmission.
intermittently.
No electrical function – ɀ Batteries inserted incorrectly. ɀ Check batteries polarity. 8
Parent Unit ɀ Batteries running low. ɀ Check and/or replace batteries. 8
ɀ Adaptor not connected or connected incorrectly. ɀ Check adaptor connection.
No electrical function – ɀ Batteries are inserted incorrectly. ɀ Check batteries’ polarity. 8
Baby Unit ɀ Batteries have run down. ɀ Check and/or replace batteries. 8
ɀ Adaptor not connected or connected incorrectly. ɀ Check adaptor connection.
Poor reception/interference ɀ Parent and Baby Units are too far apart. ɀ Move Units closer. 8
ɀ Local interference from other devices. ɀ Press CHANNEL SELECT to change to another frequency. 8
ɀ Batteries are low or dead. ɀ Replace batteries or power via the mains. 8
High pitched noise ɀ Units are too close together. ɀ Move Units apart. 8
ɀ Volume too high. ɀ Decrease volume. 9
Sound-Activated transmission ɀ Sound-Activated transmission has not been activated despite moving ɀ Turn both Parent and Baby Units OFF and back ON to activate. 9
will not activate the switch.
Night Light does not work ɀ Night Light not switched on. ɀ Turn Night Light on. 10
ɀ Batteries have run down. ɀ Check and/or replace batteries or power via mains operation. 8
Night Light keeps switching OFF ɀ Powering the Baby Unit via the batteries. ɀ The Night Light is designed to switch off automatically after 5 minutes to conserve battery life. 10
Night Light stays constantly ON ɀ Powering the Baby Unit via the mains. ɀ The Night Light is designed to remain active until switched off. 10
and will not fade out.
Talk-Back not functioning ɀ You are not holding the TALK button throughout Talk-Back. ɀ Hold TALK button continuously whilst talking. 10
ɀ Talk volume set too low. ɀ Adjust the Talk-Back volume, to a higher level. 10
Unable to adjust the Talk ɀ You are not holding the TALK button at the same time as adjusting ɀ Hold the TALK button and adjust volume. 10
Back volume the volume controls.
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