24
Frequently Asked Questions
Why is there a delay when viewing the camera on my
iPhone/Android?
There will be a slight delay whilst using your Smartphone as
you will be viewing the camera through your 3G/4G
connection. However, if you are having problems with a long
length delay, then check your 3G/4G signal strength and the
WiFi connection to your IP Camera too.
If there is no problem with your connection then change the
camera resolution to 174x128. (See Page 13 to change the
settings)
The screen colours are not satisfying
The settings of the screen colour can be changed using the
software. See Page 13.
Does the camera have to be constantly connected to the
router?
No – the camera only needs to be connected to the router
during the initial setup. Once the camera has been
successfully connected, it can be moved to any location. See
Page 10.
Is the camera suitable to be placed in a window?
No - The camera is not suitable to be placed at a window as
this would interfere with the night vision. The night vision will
not work due to the reflective lights from the camera.
Can the camera be placed outside?
No - the camera is not suitable for outdoor use
