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P15
English
SPECIFICATIONS
Problem Possible cause What to do
No picture and / or
sound on TV
Incorrect or bad connection
of cables between receiver
and TV set.
Volume fully turned down on
receiver or TV set.
The TV is not set to the
correct input
Unplug all cables between receiver and TV
set. Refer to the user manual for correct
connection schedule and reconnect carefully.
Increase volume level (press VOL+ button on
receiver’s remote control). Increase volume
level on TV set.
Switch your TV set to AV or EXT input. Refer
to your TV’s user manual for details.
No signal or No channels
found
Antenna is disconnected
Antenna is damaged or
misaligned.
Out of reception area
Active antenna requires
antenna power.
Check connection to antenna
Check antenna
Check with dealer or broadcaster
Switch receiver’s Antenna Power ON.
Message “No signal!” on
screen.
Bad connection between
receiver and antenna.
Incorrect settings in Antenna
Adjustment.
Incorrect direction of
antenna.
Check connection of cable between receiver
and antenna.
Check settings in menu Installation – Antenna
Adjustment. If you’re using an active antenna,
turn Antenna Power ON.
Check signal level and quality.
Correct direction of antenna, if necessary.
Message “Scrambled”
channel
Channel is scrambled Select alternative channel
Forgotten menu lock
code
Contact local Service Hotline or send email to
our Support via www.thomsonstb.net
USB device not
recognised
Format or size not supported
Power consumption to high
Use other USB device or format in this
receiver.
Use an external power supply with your USB
HDD device
The receiver switches to
standby automatically
Auto standby function is
activated and no commands
were given for 3 hours.
Disable Auto Standby. Refer to section 5.3.8
for details
A.2 SPECIFICATIONS
Demodulator
Demodulator: COFDM; 16/64-QAM
Transmission mode: 2K, 8K
Video Decoder
Profile level: MPEG-2 MP@ML
Video resolution: 720 x 576 pixels (PAL),
720 x 480 (NTSC)
Decoding & Video Out: PAL & NTSC
Aspect ratio: 4:3 Letterbox, 4:3 Pan & Scan, 16:9
Audio Decoder
MPEG MusiCam Layer II
Sampling rate: 32, 44.1, 48 kHz
Audio mode: Stereo, Joint Stereo, Dual Mono, Mono
18


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