658785
27
Zoom out
Zoom in
Previous page
1/29
Next page
23
English
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver
according to the procedures shown below. If the receiver does not work properly after checking
it, please contact your dealer, the local service hotline or send e-mail to our support via www.
thomsonstb.net. Do NOT try to open or disassemble the receiver. It may cause a dangerous
situation and warranty will be void.
Problem Possible cause What to do
LED indicator and
LED display are not
switching on.
The mains lead is unplugged.
Power switch at rear panel is
set to OFF.
Check the mains plug. Switch main
power to ON.
No signal found
The antenna is disconnected
The antenna is damaged/
misaligned
Out of digital signal area
Active antenna requires to
switch ON the antenna power/
external power
Check the lead of the antenna
Check the antenna
Check with your dealer
Switch the antenna power of the
receiver ON/connect external power
No picture or sound
on TV or amplier
HDMI or SCART is not selected
on your TV or amplier or the
unit is set to higher resolution
as the TV supports.
TV/amplier is not switched on
Switch to correct TV/amplier input
Select lower resolution on receiver
Switch TV/amplier on.
Check if S/PDIF connection is used.
Scrambled channel
message Channel is scrambled Select an alternative channel
No response to the
remote control
The receiver is o
The remote control is not
aimed correctly
The front panel is obstructed
The batteries of the remote
control are exhausted
Plug in and turn on the plug
Aim the remote control at the front
panel
Avoid obstructions
Replace the batteries of the remote
control
Forgotten PIN code
Forgotten channel
lock code
Default PIN is 0000
Contact your local Service Hotline
or send an email to our Support via
www.thomsonstb.net
27


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Thomson THT712 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Thomson THT712 in the language / languages: English as an attachment in your email.

The manual is 1,2 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Thomson THT712

Thomson THT712 User Manual - German - 34 pages

Thomson THT712 User Manual - French - 30 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info