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I N S T R U C T I O N M A N U A L
12
TOBi
®
Platinum Maintenance
Clean and rinse your TOBi
®
Platinum™ regularly.
All steamers need to be cleaned and rinsed on occasion to remove mineral
deposits. If steam from TOBi
®
Platinum™ becomes intermitted or stops altogether
please refer to the section on cleaning of mineral deposits.
Never use additives.
Additives such as salt, perfumes and dyes should never be added to the Water
Tank. These substances will corrode or clog internal parts.
Steam in a vertical, upright position.
Do not use your TOBi
®
Platinum™ in a horizontal position like an iron. Steam in
a vertical up and down motion. This will allow the condensation in the hose to flow
back into the Main Unit.
Do not pull TOBi
®
Platinum™ by the power cord.
Pulling TOBi
®
Platinum™ by the power cord may cause the internal wiring to
become loose.
Never use your foot to turn TOBi
®
Platinum™ ON/OFF.
Damage may occur to the power switch should you turn the unit off using excess
pressure with your foot.
Storing TOBi
®
Platinum™.
Before storing TOBi
®
Platinum™ for an extended period (30 days or more), empty
all water from the Main Unit. Water becomes stale with time and may clog internal
parts.
I N S T R U C T I O N M A N U A L
13
TOBi
®
Platinum Tips & FAQs
Please ensure that before using TOBi
®
Platinum™ on a horizontal surface,
you shake the hand-held Metal Teflon Steam head over the bath tub or basin,
especially if you have been using TOBi
®
Platinum™ beforehand, this will
eliminate any possible condensation from saturating the fabric.
Ensure you empty the Water Tank after every use to maintain your TOBi
®
Platinum™ and avoid calcium build up.
We recommend you de-scale your unit at least once every 30 to 60 days or 50
to 75 hours of use. Use a mixture of water and white vinegar (50/50) and allow
to soak in the Water Tank overnight. Steam the contents of the entire tank the
following morning to ensure any impurities accumulated in the system are
eliminated. Rinse after de-scaling to avoid any vinegar odour.
Q. Why is the water leaking from the base?
A. Ensure the water release valve is securely tightened and that the Main Base is
lying horizontal. Some leaking may occur while the unit is on the Shoulder
Strap and excessively tipped backward. In that case straighten out the unit
and the leaking will stop.
CAUTION: FOR YOUR SAFETY ALWAYS DISCONNECT THE UNIT FROM
THE ELECTRICAL SUPPLY IF YOU NOTICE ANY WATER LEAKING FROM
THE UNIT AND WIPE IT DRY BEFORE CONTINUING.
Q. Why has my TOBi
®
Platinum™ stopped producing steam?
A. Ensure that no “kinks” have developed in the hose cutting off the supply of
steam. Also refer to the information under Cleaning Mineral Deposits (pg.10).
Q. Do I have to use distilled water in my TOBi
®
Platinum™?
A. While we recommend the use of distilled water to maintain optimum
functionality and extend the life of your appliance, tap water can be used in
TOBi
®
Platinum™. If you have hard water in your area, we strongly recommend
the use of distilled water as well as regular maintenance program. (see pg 11
for Cleaning Mineral Deposits)
Q. Is TOBi
®
Platinum™ safe to use on all fabrics?
A. TOBi
®
Platinum™ can safely and gently steam most fabrics. However, we
recommend you test a small seam, hem or hidden area of fabric before you
steam an entire garment especially for delicate or vintage fabrics.
Q. My new TOBi
®
Platinum™ had a funny smell when I used it for the first time.
Is that normal?
A. Yes, there may be a slight odor emitted during the first use.
8


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