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14 • S 6000 SW THX® Select
Troubleshooting
The following advice should help you to solve problems. If this does not help, you will find useful information
in the detailed FAQs on our website. Otherwise, please contact our hotline (see page 3). Take note of the
warranty instructions.
Problem Possible cause Solution
The subwoofer doesn’t
work.
The subwoofer is off or doesn’t
have any power.
Activate the subwoofer with the switch (7).
Check the power cord and socket.
The level for automatic activation
is set too low.
Use the AUTO LEVEL control (11) to increase
the level.
Try to set the switch (9) from “AUTO” to “ON”.
Fuse defective. 1. 2.
Disconnect the mains
cord.
Carefully pull the fuse
holder on the mains
connection jack out.
Push the old fuse
down and out. Insert a
new fuse (2 A delayed
action) and push the
holder back.
The subwoofer hums. The subwoofer is connected to a
different power circuit from the
rest of the system.
Connect the subwoofer and amplifier/receiver
to the same power circuit.
The hum is due to line distur-
bance.
Buy a mains filter and connect both devices to
it.
The humming is caused by a
multiple socket strip.
Use a different multiple socket strip or connect
the subwoofer directly to the wall socket. It may
also help to insert the mains plug in the socket
the other way around.
The subwoofer is too
quiet.
A small number of AV receivers
provide a level that is too low at
the subwoofer output.
In the menu of the AV receiver, set the
subwoofer level to maximum. Also set the
volume control on the back of the subwoofer to
maximum. You can also reduce the individual
levels of the other speakers.
The subwoofer does not
automatically turn off.
The AUTO/ON (26) switch is not
set to “Auto”.
Set the AUTO/ON (26) switch to “Auto”.
If operated via a cable
connection: Playback is
noisy.
The audio cable between the AV
receiver and subwoofer is too
long and/or the shielding is not
sufficient.
If possible, use a short, well shielded RCA cable
or use the wireless connection.
For a wireless connec-
tion: The transmission is
disrupted.
Other wireless signal sources
(cordless telephones, Wi-Fi
stations or microwaves) affect
the connection.
Move the devices causing the disturbance.
14


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