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18 • Cinebase
Troubleshooting
The following advice should help you to solve problems. If this does not help, you will find useful information in
the detailed FAQs on our website. Otherwise, please contact our hotline (see page 3). Take note of the warran-
ty instructions.
Problem Possible cause Solution
Power LED (11) blinks
in red.
Software error Restart the Cinebase: Switch the POWER
mains switch (8) off, wait until the power LED
(11) turns off, switch the mains switch back on.
The Cinebase doesn't
emit sound.
The wrong source has been
selected.
Select the correct source (see page 13).
The device is set to “mute”.
Push the
button or adjust the volume.
The volume is set to “0”. Increase the volume.
The Cinebase hums. The Cinebase is connected to a
different power circuit from the
rest of the system.
Connect the Cinebase to the same power
circuit.
The humming is caused by prob-
lems with the power supply.
Buy a mains filter and connect both devices to
it.
The humming is caused by a
multiple socket strip.
Use a different multiple socket strip or connect
the Cinebase directly to the wall socket. It may
also help to insert the mains plug in the socket
the other way around.
Playback is noisy. Generally speaking, the Cinebase
is a very low-noise system. The
speaker system with very high
resolution in the high range area
can expose the poor quality of
a signal source (e.g. from MP3
files).
Ensure that the source is sending a clear signal
to the Cinebase.
18


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