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11 • Effect
Troubleshooting
The following advice should help you to solve problems. If this does not work, our
online manual will provide help:
https://manual.teufelaudio.com
Problem Possible cause/solution
The wireless
speaker’s power
indicator (2) does
not illuminate.
Make sure that power is supplied. Check to make sure that
the mains plug is securely seated.
No sound. The volume has been set too low. Increase the volume on
the transmitter.
No 5.1 audio. If e.g. a pure stereo signal is played, the rear speakers will
remain mute. Then select a surround sound simulation such
as Dolby Prologic on the transmitter unit.
A “test tone” is suitable for testing the connection providing
your transmitter unit offers this function for adjusting the
level.
No connection Transmitter is off – switch the transmitter on.
Distance is too great or objects are blocking the connection
signal. Correct the allocation of the devices.
The connection is
not automatically
established.
Reconnect the devices (see chapter „First-time connection“
on page 10).
The transmission
is disrupted.
Other wireless signal sources (cordless telephones, Wi-Fi
stations or microwaves) affect the connection. Move the
devices causing the disturbance.
With stereo
sources such as
the playback of
radio or an MP3
player, the rear
satellites and/
or the center
speaker do not
emit sound.
MP3s, radio as well as many TV programmes only transmit
stereo sound. Switch your receiver to a Pro-Logic mode or a
DSP mode (5.1 Stereo).
11


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