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Using the answering machine (6100a only)
Delete individual messages
1. Press the button during playback.
The machine announces, “Message deleted”. The machine will start playing the next message.
To delete all messages
After playback of all messages, wait for the prompts and press to delete all messages. The internal
voice confirms that all the messages have been deleted.
Remote access
You can operate your answering machine remotely from any tone dialling phone by calling your Telstra
6100a and entering a 3-digit security code.
The pre-set code is 1 2 3. You can change this for added security.
Keep a note of your remote access code.
To change the security code
The security code is set to ‘1 2 3’ by default.
To hear the current security code
1.Press the button. When you hear the internal voice, press followed by the key.
To set a new security code
1. Press the button. When you hear the internal voice, press followed by the key. Enter the
new code (3 digits) after the tone and confirm with the key.
For remote access
1. Call your phone and let it ring out to the answering machine. The answering machine will pick up the
line, you will hear the outgoing message and a beep.
2. After the beep, press and hold the key.
3. You will be prompted to enter the security code (default 123). If the security code is incorrect, the unit
will confirm and ask you to re-enter. If the security code is correct and the answering machine has
new messages, it will automatically play them. When all messages are played, the machine will ask
you to press to delete current played messages, or to hear main menu.
Help
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is
a standard sign of wear and the batteries will need replacing. For spare 2 x AAA rechargeable NiMH
batteries, please contact your nearest electrical retailer or TecHelp on 1300 369 193. Remove the battery
compartment cover and remove existing batteries. Insert new batteries and replace the compartment
cover.
NOTE: Telstra accepts no responsibility for damage caused to your Telstra 6100/6100a handset by using
any other type of batteries.
Problem Possible cause
No display • The batteries may be dead. Recharge or replace the batteries.
• Is the handset switched off? To switch the handset on, see page 11.
No dial tone • Check that the telephone line cord is plugged into the phone socket.
• Check that the base is connected to the mains power and switched on.
You cannot link up with • Is the display flashing an antenna icon ? Check that the base is
the base connected to the mains power and switched on.
• Are you are out of range? Move the handset closer to the base.
• Are the batteries low or flat? If so, charge the batteries or replace them
if necessary.
No ring on the handset • Check that the ringer volume is switched on, see page 14.
• Check that the base is plugged into the phone socket and that it is also
connected to the mains power and switched on.
Buzzing noise on my radio, • Sometimes, your Telstra 6100/6100a and other DECT compatible
TV, computer or handsets can interfere with other electrical equipment if placed too
hearing aid close. Try moving it at least one metre away from such appliances.
• If you have an ADSL internet service ensure the correct filters for a
Digital DECT cordless telephone are installed to prevent interference.
Customer TecHelp If you are still experiencing difficulties please call the Telstra 6100/6100a TecHelp on
1300 369 193.
11


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