TechniSat
Guarantee certificate
Warranty
Dear Customer,
You have purchased a high quality TechniSat product that has been put through multiple quality tests
and a stringent goods outwards check at every stage. Should you still encounter a problem with your
equipment, contrary to expectations, you can always take advantage of a two-year legal warranty claim.
This warranty claim can of course be exercised at any time without having registered the product.
However, from the seventh month after the date of purchase, under legal provision, the obligation is on
you to prove that the problem with the equipment already existed at the time of purchase. But TechniSat
is offering you another solution. By submitting a fully completed and signed TechniSat registration
card, your two-year legal warranty claim is converted into a three-year warranty. This releases you from
your legal obligation to prove that the item was faulty, for a period of three years from the purchase of
your equipment (based on the billing date). In the event of a claim under warranty, you will receive - at
TechniSat's discretion - a free repair of your equipment or an as-new equivalent replacement device.
To be sure of enjoying your warranty in full, make absolutely sure that only original TechniSat accessories
(such as cables, plugs etc) are used during installation.
Invalidation of the warranty claim
All warranty claims are invalidated if the equipment interior is accessed by anyone other than TechniSat
or if the equipment is modified (e.g. by hardware or software modifications). Service under warranty
shall also not apply in the event of damage caused by incorrect installation or improper use, or in the
event that manufacturer's numbers have been changed or rendered illegible, or mechanical damage has
been caused by accident or impact. The guarantee does not cover compensation or expenses, specifically
not loss of data, e.g. channel lists that have been set up or recordings on hard disks.
What to do in the event of damage
If you encounter a problem with your TechniSat equipment, despite the ultra-modern manufacturing
and constant quality checking, we would ask you to first contact your dealer or our technical hotline on
+49 (0) 3925 9220 1806 (normal charges will apply for overseas calls). If we cannot solve the problem
in this manner, we would ask you to contact your dealer or supplier.
Please make sure you complete and send off the registration card!
Or you can conveniently register online at www.technisat.com
Warranty
3
Years
