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7 FAQ
No power
Make sure the AC power cord and AC input connector are
connected properly.
Make sure there is power supply.
Make sure the Soundbar has turned on.
No sound
Make sure the audio cable is connected to the Soundbar
and your device.
Make sure you have selected the correct source.
Press up button to increase the volume level.
Make sure the Soundbar is not muted.
Low voice
Use the Remote Control to adjust the volume.
The Remote Control does not work.
Make sure you have selected the correct source.
Make sure the distance of Remote Control and the
Soundbar is within operational range.
Make sure the battery is correctly inserted and is working.
Make sure the Remote Control is close to the Remote
Control sensor of the Soundbar.
I hear distorted sound.
Make sure all cables are properly connected.
Make sure you have selected the correct source.
Make sure the TV is muted if you play audio from the TV.
I cannot nd the Bluetooth name of this Soundbar on my
Bluetooth device.
Make sure the Bluetooth function is activated and led
blink quickly. If the led is always on, long press Remote
bluetooth button to make the led fast blink.
Make sure the Soundbar has paired with your Bluetooth
device.
35


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