794134
34
Zoom out
Zoom in
Previous page
1/36
Next page
65 66
• If you don’t remember your Google account credentials, complete Google
account recovery procedures.
• If you still cannot access your phone, apply to the authorised repair centre, but
remember that it will not be regarded as a warranty case.
I forgot some passwords/codes/keys on my phone
• Perform a factory data reset.
• If you still cannot access your phone, apply to the authorised repair centre, but
remember that it will not be regarded as a warranty case.
No action after touching the touch screen
• Check whether there is any damage to the screen. If yes, please back up your
data and take your device and proof of purchase to our repair centre to get more
professional technical assistance.
• If the issue occurs while using a third-party app, make sure the app is compatible
with your device and Android version. Try uninstalling the third-party app.
• Check if the issue occurs during charging. If yes, we recommend trying the
official charger and data cable.
• (Note: The voltage instability of non-standard chargers and data cables may
cause the touchscreen to become unresponsive).
• Make sure the temperature where the device is being used is neither too hot
nor too cold. The standard working temperature of the capacitive touchscreen is
-10°C~60°C. Excessively high or low temperatures will cause the touchscreen
to become unresponsive.
• If there is a screen protector on the screen, see if the touchscreen works after
removing it.
Make sure there are no stains such as water or sweat on the touchscreen. If
there are, wipe the screen and try again.
• If it still doesn't work, reset the phone or update software
Cannot turn on camera flash mode
• Charge your device until the battery level is at least 30%. Camera flash cannot
be used when the battery is running low.
• Clear the cache of the 'Camera' app.
• To clear an app's cache: go to the main menu -> select "Settings" -> "Apps" ->
select "View all apps" -> select "Camera" -> select "Storage" -> select "CLEAR
DATA" and "CLEAR CACHE".
• Drag down the quick settings bar in any interface, touch the flashlight icon to
check whether the flash on your device works.
• Check whether the camera is set to the special shooting mode. In order to
achieve a certain effect, the program will prohibit the use of the flash. Please
revert to normal camera shooting mode.
How to back up my device data
• Go to Settings > System > Backup (refer to “4.23 System > Backup” )
• You can also back up your data to another phone via the Switch Phone app.
Swipe up the home screen to find the search bar and enter Switch Phone,
transfer data by following the instructions.
34


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for TCL 30 plus - T676J at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of TCL 30 plus - T676J in the language / languages: English as an attachment in your email.

The manual is 9.29 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of TCL 30 plus - T676J

TCL 30 plus - T676J Quick start guide - English, Spanish - 22 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info