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Maintenance / Guarantee
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13 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest produc-
tion methods. The implementation of carefully chosen materials and highly
developed technologies ensure trouble−free functioning and a long service
life. The terms of guarantee do not apply where the cause of equipment
malfunction is the fault of the telephone network operator or any interpo-
sed private branch extension system. The terms of guarantee do not apply
to the batteries or power packs used in the products. The period of gua-
rantee is 24 months from the date of purchase.
All deficiencies resulting from material or production faults which occur du-
ring the period of guarantee will be eliminated free of charge. Rights to
claims under the terms of guarantee are annulled following intervention by
the purchaser or third parties. Damage caused as a result of improper
handling or operation, incorrect positioning or storing, improper connection
or installation, Acts of God or other external influence are not covered by
the terms of guarantee. In the case of complaints, we reserve the right to
repair or replace defect parts or provide a replacement device. Replace-
ment parts or devices become our property. Rights to compensation in the
case of damage are excluded where there is no evidence of intent or
gross negligence by the manufacturer.
If your device shows signs of defect during the period of guarantee, please
return it to the sales outlet in which you purchased the SWITEL device to-
gether with the purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be asserted exclusively
with regard to your sales outlet. Two years after the purchase and transfer
of our products, claims under the terms of guarantee can no longer be as-
serted.
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