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11 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest produc-
tion methods. The implementation of carefully chosen materials and highly
developed technologies ensure trouble−free functioning and a long service
life. The terms of guarantee do not apply where the cause of equipment mal-
function is the fault of the telephone network operator or any interposed pri-
vate branch extension system. The terms of guarantee do not apply to the
batteries or power packs used in the products. The period of guarantee is 24
months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period
of guarantee will be redressed free of charge. Rights to claims under the
terms of guarantee are annulled following tampering by the purchaser or
third parties. Damage caused as the result of improper handling or oper-
ation, incorrect positioning or storage, improper connection or installation or
Acts of God and other external influences are excluded from the terms of
guarantee. In the case of complaints, we reserve the right to repair defect
parts, replace them or replace the entire device. Replaced parts or devices
become our property. Rights to compensation in the case of damage are ex-
cluded where there is no evidence of intent or gross negligence by the
manufacturer.
If your device shows signs of defect during the period of guarantee, please
return it to the sales outlet in which you purchased the
SWITEL device together with the purchase receipt. All claims under the
terms of guarantee in accordance with this agreement can only be asserted
at the sales outlet. No claims under the terms of guarantee can be asserted
after a period of two years from the date of purchase and hand−over of the
product.
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