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12 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest
production methods. The implementation of carefully chosen ma-
terials and highly developed technologies ensure trouble−free
functioning and a long service life. The terms of guarantee do not
apply where the cause of equipment malfunction is the fault of the
telephone network operator or any interposed private branch ex-
tension system. The terms of guarantee do not apply to the bat-
teries or power packs used in the products. The period of guaran-
tee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within
the period of guarantee will be redressed free of charge. Rights to
claims under the terms of guarantee are annulled following
tampering by the purchaser or third parties. Damage caused as
the result of improper handling or operation, incorrect positioning
or storage, improper connection or installation or Acts of God and
other external influences are excluded from the terms of guaran-
tee. In the case of complaints, we reserve the right to repair defect
parts, replace them or replace the entire device. Replaced parts or
devices become our property. Rights to compensation in the case
of damage are excluded where there is no evidence of intent or
gross negligence by the manufacturer.
If your device shows signs of defect during the period of guaran-
tee, please return it to the sales outlet in which you purchased the
SWITEL device together with the purchase receipt. All claims
under the terms of guarantee in accordance with this agreement
can only be asserted at the sales outlet. No claims under the
terms of guarantee can be asserted after a period of two years
from the date of purchase and hand−over of the product.
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