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16 Troubleshooting
Should problems arise with the telephone, refer to the following information.
In the case of claims under the terms of guarantee, contact your sales outlet. There is a 2 year period of
guarantee.
Faults Corrective measures
Nothing appears in the display Handset is not switched on.
Batteries are empty or defective.
The caller’s number is not dis-
played despite CLIP function
Caller has not enabled the number transfer by the telephone network pro-
vider.
No connection to base station
possible
Check that the handset has been registered on the base station with the
correct PIN.
No telephone calls
possible
The telephone line is not connected properly or is defective. Only use the
telephone connection cable supplied.
Test whether the telephone connection is in order by using another tele-
phone.
The power adaptor plug is not plugged in or there is a complete power
failure.
Batteries are empty or defective.
The handset is too far from the base station.
Connection is disturbed or cut
off
The handset is too far from the base station.
The base station is in an unsuitable location.
The charging control lamp
does not light up
Place the handset correctly in the base station, clean the contact surfaces
on the handset and the base station with a soft, dry cloth.
The battery icon flashes in the
display after a few hours
Place the handset in the base station for 14 hours. If this does not help,
replace the rechargeable standard batteries.
Display is dark Caused by direct sunlight, allow handset to cool down.
SMS message cannot be sent Check the SMS centres have been entered correctly. Ask your telephone
network provider.
Your telephone is integrated in a PABX system.
Request the telephone network provider to activate the SMS services.
122


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