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WARRANTY
Please read carefully the instructions manual included in this box, and/or the
full user guide available at www.swissvoice.net/documentation. G50 is an
approved equipment in accordance with the European regulations, attested by
the CE marking. The product you just bought is a technological product, it must
be handled with care.
Note: You have a legal warranty on this product in accordance with the
regulations applicable to the sale of consumer goods in the country in which
you made this purchase.
For any information regarding this legal warranty, please contact your dealer.
Without prejudice to the legal guarantee of the products, ATLINKS guarantees
that the product in this box conforms to its technical specifications contained
in the user guide included in the this box, and this during a warranty period,
counted from the date of purchase of the new product, the date on your
invoice or ticket checkout where is indicated the name of your reseller, and
equal to: Twenty four (24) months for the telephone, excluding consumables,
accessories and batteries. For any claim under this warranty during the warranty
period, you must return the entire Product to your dealer, together with the
proof of purchase, the invoice or receipt issued by your dealer, indicating
the place of purchase and the serial number of the Product, following the
appearance or discovery of the defect. ATLINKS undertakes to repair any
defective item due to a defect in design, material or workmanship, at its
expense, or to replace, at its expense, by an identical or at least equivalent
element in terms of functionalities and performance. If the repair or
replacement is impossible under normal commercial conditions, the Product
will be refunded or replaced by a Product equivalent. Within the maximum
limit allowed by the applicable law, the product or element replacement, which
may be new or reconditioned, is warranted during a period of ninety (90) days
from the date of repair or until the end date of the initial warranty period,
whichever is the earlier greater than ninety (90) days, it being specified that any
period of immobilization of the Product of at least seven (7) days will be added
to the warranty period remaining to run. This warranty does not apply in the
following cases:
- Installation or use not in accordance with the instructions in the guide of the user,
- Incorrect connection or abnormal use of the Product, especially with non-
compatible accessories, as indicated in the user guide,
- Product opened, modified or replaced by means of non-approved parts, serial
number deleted, illegible, damaged,
- Normal wear, including normal wear and tear on accessories, batteries and displays,
- Failure to comply with the technical and safety standards in force in the area
geographical use,
- Product having suffered a shock or a fall,
- Product damaged by lightning, electrical surge, heat source or radiation,
water damage, exposure to conditions of temperature, humidity or other
excessive ambient conditions or any other cause external to the product,
- Negligence or faulty maintenance,
- An intervention, a modification or a repair carried out by a not authorized by ATLINKS.
If the returned Product is not covered by the warranty, you will receive a quote
from repair that will mention the cost of analysis and transportation costs that
you will be charged if you want the Product returned to you. This guarantee is
valid in the country in which you regularly purchased the Product, provided that
the country is a member of the European Union. Subject to the legal provisions in
force, all warranties other than described herein are expressly excluded.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
A) THIS WARRANTY IS EXCLUSIVE TO ALL OTHER WARRANTIES EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE PARTICULAR;
B) ATLINKS DISCLAIMS LIABILITY FOR LOSS OR DETERIORATION OF DATA, LOSS OF
USE LOST TO WIN, LOSS OF CHANCE, DEREVENUES OR INCOME, LOSS OF OPERATION,
DAMAGES INDIRECT, CONSEQUENTIAL, CONSEQUENTIAL OR INCIDENTAL;
(C) ATLINKS LIABILITY IS LIMITED TO THE VALUE OF PURCHASE OF PRODUCT
EXCEPT HEAVIL OR UNINTENTIONAL FAULT AND EXCEPT DAMAGE BODY.
Call Logs
To access recent calls: Phone > Recents tab
To access full call log: Phone > > Call History
To dial a number in the call log, click the dial icon
To get more options, click on the number
Long click on the number to copy or delete the record
To clear the call logs, from Call History press the menu key > Clear
Contacts
To enter, tap on Contacts icon on the applications screen
All contacts (SIM card, google account, phone contacts) will be displayed by
default, and in alphabetical order
Click on Search icon to enter the contact search interface
Click on Menu icon to access other functions (help, create labels, manage
contacts settings)
Add New Contact
Contacts > (Or, from Phone > Contacts, press on Create new contact)
Choose to save the contact to your Google Account, SIM, or phone
You may enter different contact details which include adding a picture, name,
telephone number, group, address, and email among other options
• Click Save
Delete Contact
Long press on the contact. You can choose multiple contacts to delete. Press
You may also search for an individual contact in the phonebook, click to select,
press menu key , and Delete
Call one of your contacts
• Enter Contacts app (or Phone app > Contacts tab)
Browse or search your contact, click on it
Then click again on the phone icon
Import / Export Contacts
You can import and export contacts to synchronize information between
different storage types (SIM card, Google account and your phone).
To import or export contacts:
1. Enter Contacts app
2. Press the menu icon and select Settings, go down to Import / Export
3. Select the source you want to copy the contacts from, then click next and select
the destination. Then select the desired contacts to be copied
Messages
Exchange text and multimedia messages with your family and friends. Messages
to and from the same phone number will be saved into a single conversation.
Send an SMS
• Enter Messages > Start chat
Enter a contact name or number, or select from the list
Compose Text Message and click send icon
Send an MMS
Start by writing a regular SMS
Click the attachment icon in the messaging interface
Click to add attachments and create an MMS message
Notifications Bar
The notification bar located on the top of the screen contains information
regarding your phone and installed apps.
The notification settings window provides shortcuts to different phone settings
for quick access. Click on any of the shortcut notification icons
( ) to power on or off.
Drag the notification bar down with your finger to display any pending
notifications or actions.
To clear, drag to your right.
Power on Bluetooth
Drag down the notification bar and click on Bluetooth icon to enable
• Or Settings > Connected devices > Connection preferences > Bluetooth
and switch Bluetooth on. Bluetooth icon will appear in the notification bar
Click on “Pair new device” to see a list of available devices within the phone’s
range. You can pair with an available device by clicking on it
Settings > Connected devices will list available devices
Power on Wi-Fi
Drag down the notification bar and click on Wifi icon to enable
• Or Settings > Network & Internet > Wi-Fi and select ON to power on Wi-Fi
Click on the desired Wi-Fi network to be connected
Note: Secured networks require a password or credentials prior to connection.
Camera
Optional: You may want to insert an SD card before using the camera or video
camera for larger storage capacity.
Take Pictures
Camera > press the Shutter on the screen to capture image
To view your picture, click on the Preview box button or go to Gallery >
Camera folder
Click on Picture/Video icons to switch capture mode
• Tap on to switch between normal and selfie modes
• Tap on to open flash mode selection interface
Gallery
Gallery is your image center. With Gallery you can view, organize, edit, and share
your pictures and videos.
Google folder > Gallery > Tap on any image. Then use the bottom menu to edit or share
to your contacts.
Settings
Settings gives access to phone configuration parameters. For a comprehensive list,
check the full user guide.
Change language
Settings > System > Language and input > Language
Change sound settings
Settings > Sound
Use this menu to configure volume and melodies for calls, notifications, multimedia, etc.
Some of the settings include vibration, volume, ring tones, ring tones notification,
dial touch pad, and haptic feedback and tones.
Torch
To switch on/off the flashlight, slide up or down the torch switch (10) located
on the left-hand side of the phone.
SOS Assistance button
Long press the SOS button (17) for 3 seconds to dial out assistance numbers
G50 will enter handsfree mode automatically
In parallel, an SMS with geolocation information will be sent to the recipient
of this assistance call and up to other 5 recipients
(To stop the SOS action: Long press CANCEL)
Set SOS number
Make sure the desired phone number exists in the phonebook
From the applications screen, tap on SOS Numbers icon
Select the numbers...... Save
An SMS will be sent to the selected numbers to inform them
ATTENTION:
Remember to set the SOS number and inform the recipient
To have SOS function working normally, the network service must be active
Sending SMS may require additional cost!
Video calls with Duo
Duo is Google’s app for video calls.
To video call a contact: Google folder > Duo > Click on a contact > Video call.
SWITCHING G50 MODE
Switch from Android to Simple Smartphone mode
From Android, click on Select Home app
• Press Simple Smartphone button
Switch from Simple Smartphone to Android mode
From Home screen, go to Tools > Exit System
Click on Select Home app
• Press Android button
TECHNICAL DATA
Dual SIM cards SIM + 4G USIM; dual standby
HAC M4/T4
Processor MTK6739WA (1.3GHz Quad core Arm Cortex-A7)
OS Android 10Go
Memory RAM: 1GB
ROM: 16GB
Camera Rear: 5 Mpx
Front: 2Mpx
Mobile data 2G GPRS, 3G: WCDMA, 4G:FDD-LTE
Battery Li-Ion, 2700mAh / 4.35V
Talk time Up to 8h
Standby time Up to 300h
Dimensions / Weight Approx 145x70x5mm /160g
USB jack Micro USB
Headset connection 3.5 mm
Network bands (MHz) /
Maximum power (dBm):
- GSM 2G: 850/ 33, 900/ 33, 1800/30, 1900/ 30
- 3G: 1 [2100]/ 24, 8 [900]/ 24
- 4G : 1 [2100]/ 24, 3 [1800]/ 24, 7 [2600]/ 24, 20 [800]/ 24
- Bluetooth: 2400 – 2480 / 10
- WiFi IEEE802.11b/n/g 2412 – 2472 / 20
SAR Values (W/Kg) 2G: Head: 0.224; Body: 0.525; Limb: 1.265
3G: Head: 0.130; Body: 0.502; Limb: 1.045
4G: Head: 0.097; Body: 0.670; Limb: 2.226
WiFi: Head: 0.190; Body: 0.058; Limb: 0.891
PROBLEMS AND SOLUTIONS
Problems Solutions
The mobile phone cannot be switched on No battery inserted; Battery is not charged.
The phone is requesting a PUK when I
switch on the phone
If you do not have the PUK for your SIM card,
please contact your service provider.
No signal quality is displayed No network connection. The mobile phone is
in a location where there is no network service,
please move to a different location or contact
your service provider
A message appears in the display for
some functions, indicating execution/
use is not possible
Some functions can only be used after the
respective service has been applied for. Contact
your service provider.
Screen frozen or no response when
pressing keys
Remove the battery for 3 minutes and try again
No connection to the mobile
telecommunication network
Contact your service provider
The “Insert SIM“ message appears in
the display
Ensure that the SIM card has been installed
correctly. Contact your service provider.
The battery cannot be charged or is
empty within a short time
Battery is defective; Place the phone correctly
in the charging unit or connect the charging
unit properly; Clean the charging contact of the
mobile phone and charging unit with a dry soft
cloth; Charge the mobile phone for 4 hours.
The mobile phone has accidentally
got wet
Switch off the phone Immediately, remove the
battery and allow the unit to dry completely
before powering it on again.
TIPS ON THE BATTERY
• Only use batteries, cables and charging unit approved by the manufacturer,
otherwise the battery could be damaged.
• Do not short circuit the battery. Always leave the battery in the phone to
avoid accidentally short circuiting the battery contacts.
• Keep the battery contacts clean and free of dirt.
• The battery can be charged/discharged hundreds of times but its service life is
limited. Replace the battery when the battery power has decreased noticeably.
NETWORK SERVICES AND COSTS
G50 is designed for use when connected to a mobile phone network. Using
network services and SMS may result in traffic costs.
AREA OF USE
• Do not use the phone in prohibited areas.
• Switch the phone off without affecting nearby medical equipment (e.g. in
hospitals).
• Do not use the phone in petrol stations or near fuels and chemicals.
SAFETY
• Prevent exposure to smoke, dust, vibration, chemicals, moisture, heat and
direct sunlight.
• The phone is not waterproof, please keep it dry.
Only use original accessories and battery. Never attempt to connect other products.
• Never attempt to connect incompatible products.
• Repairs to this device must be completed by qualified service personnel.
• Keep the phone and accessories out of the reach of children.
• The SIM card can be removed. Caution! Small children can swallow them.
• The ringing tone is issued via the loudspeaker. Take an incoming call first and
then hold the phone to your ear. This prevents any possible hearing damage.
• Use approved handsfree equipment and appropriate holder while driving. It is
essential to observe the applicable national laws and regulations.
• Always maintain a distance of at least 15 cm to implanted heart pacemakers
to prevent interference. Do not carry the phone in a chest pocket when
switched on. Always hold the phone to the ear furthest away from the
pacemaker during calls. Switch the phone off immediately if you notice or
suspect any adverse effects. Consult your doctor if you have any question.
• This phone is hearing aid compatible. If you wear a hearing aid, please
contact your doctor or the hearing aid manufacturer to inquire about any
possible impairments through mobile communication equipment.
• Do not rely on the mobile phone as a safeguard for emergencies. For a variety
of technical reasons, it is not possible to guarantee a reliable connection under
all circumstances.
• Ensure access to the power adapter plug is not obstructed by furniture or such.
ENVIRONMENT
This symbol means that your inoperative electronic appliance must be
collected separately and not mixed with the household waste. The
European Union has implemented a specific collection and recycling
system for which producers are responsible
Help us protect the environment in which we live!
DECLARATION OF CONFORMITY
The logo printed on the products indicates the conformity with all essential
requirements ( RED directive : 2014/53/EU ). You can download the Declaration
of Conformity from our website - www.swissvoice.net
Model : Swissvoice G50
A/W No. : 10002337 Rev.0 (EN)
Printed in China
Atlinks Europe
147 Ave Paul Doumer
92500 Rueil-Malmaison France
RCS Nanterre 508 823 747
www.swissvoice.net
©Copyright Swissvoice International SA 2020
The Manufacturer reserves the right to modify thespecifications of its products
to make technical improvements or comply with new regulations.
Swissvoice is a trademark of Swissvoice International SA
Google, Android, and Google Play are trademarks of Google LLc.
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Swissvoice G50 User Manual - German - 2 pages

Swissvoice G50 User Manual - Dutch - 2 pages

Swissvoice G50 User Manual - French - 2 pages


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