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© Swann Communications 2009
Swann Communications warrants this product against defects in workmanship and material
for a period of one (1) year from it’s original purchase date. You must present your receipt
as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The end user is responsible for all freight charges incurred to send the
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with
its use are the responsibility of the end user. This warranty applies to the original purchaser
of the product only and is not transferable to any third party. Unauthorized end user or
third party modifications to any component or evidence of misuse or abuse of the device will
render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
Warranty Information
Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
See http://www.worldtimeserver.com for information on time zones and the
current time in Melbourne, Australia compared to your local time.
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
INTERNATIONAL
+61 3 8412 4610
1
SW242-WDV / SW242-WRA
SW244-WDS / SW244-WDW
www.swannsecurity.com
RedAlert
TM
Single Channel Security
Monitoring Kit
Operating Instructions
Advanced security made easy
SR242-WDV-10006-060809
1


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