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Troubleshooting
Problem Reasons Solution
Not blowing air
 Power is not turned on
 Timer fulfilled
 Unit is broken/defective
 Turn on power
 Switch off Timer mode
 Contact Sunpentown
Unit will not turn off
 "On/Off" button not pressed
 Unit is broken/defective
 Press the “On/Offbutton
 Contact Sunpentown
Unit makes noise
 There are objects in it
 Faulty motor
 Air wheel/fan is loose
 Take off rear panel and filter
net, remove foreign object(s)
 Contact Sunpentown
 Contact Sunpentown
Not humidifying
 Water level low/empty
 Faulty water pump
 Add water to Maximum level
 Contact Sunpentown
No swing
 “Swingbutton not pressed
 Faulty leaf motor
 Press the “Swing” button
 Contact Sunpentown
Your Guarantee
If this product is found to be faulty as a result of faulty materials or workmanship within
one year from date of purchase, it will be repaired or replaced free of charge.
This guarantee is subject to the following terms:
1. Sunpentown must be notified of the fault.
2. Proof of purchase must be presented to Sunpentowns nominated representative.
3. The warranty will be void if the product is modified, misused or repaired by an
unauthorized person.
4. The guarantee after repair or replacement will not be extended beyond the
original one-year period.
5. All replacement parts or units will be new or reconditioned.
6. Parts or units, which are replaced, become the property of Sunpentown.
7. The warranty applies for the use of the product in the USA.
8. Warranty does not include freight charges.
This GUARANTEE is in addition to your Statutory Rights.
18249 Valley Boulevard, City of Industry, CA 91744
Tel: 626-581-1818 Fax: 626-581-1398
6


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