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Problem Possible cause What to do
Scrambled channel
message
Channel is scrambled Check if you have the rights to
watch this channel
No response to the
remote control
The receiver is o
The remote control is not aimed
correctly
The front panel is obstructed
The batteries of the remote control
are exhausted
Plug in and turn on the plug
Aim the remote control at the front
panel
Avoid obstructions
Replace the batteries of the remote
control
Forgotten Parental
Control PIN code
Forgotten channel lock
code
Default PIN is 0000
Contact your local Service Hotline
or send an email to our Support via
www.strong.tv
After moving the
receiver to another
room/area you are no
longer able to receive
digital reception
The antenna signals are too weak
The signal strength/quality might
be less than before, if using an
indoor antenna
Press INFO on the remote control to
check the signal bars on screen and
adjust the antenna for (maximum)
reception. Alternatively, do a rescan
of the channels.
When using an active antenna,
check if the antenna power setting
is On
Try using an outdoor antenna
The receiver switches o
automatically
Playback of video
causes picture freeze/
macro blocks or similar
distortion, especially on
HD content
The Auto Standby function is
enabled
The read speed of your USB device
could be too low
Disable {Auto Standby}. See section
8.3.3.2 for details.
Make sure to use a USB storage
device with sucient speed and
space. Pen drives (‘USB sticks’) may
not support sucient speed.
HbbTV not working Broadcaster may (temporarily) not
provide HbbTV.
Ethernet cable not connected.
Network settings not set.
Tune to dierent channel.
Connect cable to router/modem.
Refresh setting in IP menu.
A.2 Technical Specications
Tuner
Input connector: IEC60169-2, female, 75 Ohm nominal
Input frequency range: VHF: 177,5 ~ 226,5 MHz
UHF: 474 ~ 786 MHz
Input signal level: DVB-T2: -70 dBm ~ -25 dBm
Antenna power: 5 V DC, max. 100 mA, short cut protected
Demodulator
Demodulator: QSPK, 16/64/256 QAM
DVB-T2 (EN 302 755)
Transmission mode: normal and extended
Guard intervals: DVB-T = 1/32, 1/16, 1/8, 1/4;
DVB-T2 = 1/128, 1/32, 1/16, 19/256, 1/8, 19/128, 1/4
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