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PART 2 • English
WARNING! Formatting will permanently delete ALL data stored on the connected
device. Please make a backup copy of all data you wish to keep before
entering the Format menu. STRONG cannot be held responsible for loss of
data from USB devices used with this receiver.
NOTE: It is possible to use USB storage devices already formatted on a PC in NTFS.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline. Do NOT try to open or disassemble the receiver. It may cause
a dangerous situation and warranty will be void.
Problem Possible cause What to do
LED indicator not lit Mains lead unplugged Check mains plug
No signal found Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Active antenna requires to
switch ON antenna power/
external power
Check aerial lead
Check aerial
Check with dealer
Switch receiver’s Antenna
Power ON/connect external
power
No picture or sound on TV or
amplifier
HDMI or SCART is not selected
on your TV or amplifier or the
unit is set to higher resolution
as the TV supports.
TV/amplifier is not switched on
Switch to correct TV/amplifier
input
Select lower resolution on
receiver
Switch TV/amplifier on.
Check if S / PDIF connection
is used.
Scrambled channel
Message
Channel is scrambled Select alternative channel
No response to remote control Receiver is off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Forgotten PIN code
Forgotten channel lock code
Default PIN is 1234
Contact local Service Hotline or
send email to our Support via
www.strong.tv
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