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PART 1 • English
7.4.5 Factory Reset
A factory reset will restore your receiver to the factory default settings. To reset the receiver, you have to enter
your PIN code (Default PIN:0000). After the reset, the receiver will start up in the Setup Wizard.
WARNING: A factory reset will permanently delete all your personal settings, timers and stored
channels. Please consider this before you perform a factory reset.
7.5 Games
Your receiver is equipped with 4 games.
To play a game, select one of the four available games (Sudoku, Tetris, Snake or Box) and press OK to
enter the game. Please follow the directions on screen.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Please check the receiver according
to the procedures shown below. If the receiver does not work properly after checking it, please contact
your local Serviceline or STRONG dealer. Alternatively you can send a support mail via our website: www.
strong.tv. NEVER open or disassemble your receiver. This may cause a dangerous situation and will void
the warranty.
Symptom Cause Remedy
The display on front
panel does not light
up.
The power cord is not plugged in. Check that the power cord is plugged
in to the wall outlet. Make sure power
switch on rear panel is in ON position.
Receiver switched to STBY and the
display function is switched OFF.
Check if receiver is in STBY and the
setting within the menu Setup>Time
Setting>Time Display is set to OFF
No picture or sound Wrong connection or setting of the
Audio/Video output of the receiver
to TV.
Connect the Audio/Video output of
the receiver to TV correctly and check
the adjusted settings in the menu
Setup> Output Options.
Audio muting. Press the MUTE button.
TV power off. Turn TV on.
No picture The receiver can’t receive the signal. Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly.
Incorrect values of some tuner
parameters.
Set the values of tuner parameters
correctly in menu Installation>
Satellite Settings.
Wrong direction of the dish. Check the signal strength with a
spectrum analyzer and adjust your
dish correctly.
The remote control
does not work
The batteries of the remote control
are not inserted, wrongly inserted or
exhausted.
Check whether the batteries are inserted
correctly or exhausted, if so replace the
batteries in the remote control.
21


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