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7.5.4 Remove USB device safely
Select Remove USB device safely from the tools menu and press OK. The receiver will display a message indicating that
you can safely remove your storage device from the receiver.
NOTE After performing this function, the USB device is no longer accessible from your receiver. To
gain access to your storage device again, re-insert it or switch the receiver to standby and on
again.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver according to the procedures
shown below. If the receiver does not work properly after checking it, please contact your dealer or the local Service
Hotline. Do NOT try to open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem Possible cause What to do
LED indicator not lit Mains lead unplugged Check mains plug
No signal found Cable input is disconnected Check cable lead
Check with dealer
No picture or sound on TV or
amplifier
HDMI or SCART is not selected on
your TV or amplifier or the unit is
set to higher resolution as the TV
supports.
TV/amplifier is not switched on
Switch to correct TV/amplifier input
Select lower resolution on receiver
Switch TV/amplifier on.
Check if S/PDIF connection is used.
Scrambled channel
message
Channel is scrambled Select alternative channel
No response to remote control Receiver off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Forgotten PIN code
Forgotten channel lock code
Default PIN is 1234
Contact local Service Hotline or
send email to our Support via www.
strong.tv
Signals are interrupted or
blocking is visible on screen
Cable signals are too weak or have
reflections/interference.
Press the INFO button on remote 2x
to call up signal bars and check your
cable connections and leads. Using
(many) splitters in the signal lead
might cause reflections/interference
in the digital signal and distort
reception. When in doubt, check
with your dealer.
The receiver switches off
automatically.
Auto Standby function enabled. Disable auto standby. See section
7.3.8 for details.
19
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