Manual Stoves SGB900MFSE (page 36 of 40) (English)

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CUSTOMER CARE

FAQs

What parts of the appliance can be

washed in a dishwasher?

• Any enamelled parts such as the grill

pan can be cleaned in a dishwasher,

as can oven shelves and shelf guides.

What parts must NOT be cleaned in a

dishwasher?

• Parts such as burner skirts and caps,

control knobs and any cast iron items

must not be cleaned in a dishwasher,

they should be cleaned with hot

soapy water and a nylon brush once

they are cool enough.

There’s been a power failure and the

product won’t work.

• Switch off the electricity supply.

• When the power returns switch the

electricity supply back on and re-set

any programmer/clock to the correct

time of day.

My oven is a single combined oven

and grill - can I use both functions

together?

• No. You can only use one or the

other.

Why is there condensation on the

doors?

• Condensation is caused by hot, moist

air meeting a cooler surface (i.e. the

oven door). You cannot always pre-

vent it, but you can minimise it when

ithappensbydoingthefollowing:

• Pre-heat the oven at a high tempera-

ture before putting food in the oven,

and cover the food you are cooking

wherever possible.

• Whenever you can, cook wet foods at

higher temperatures.

• Don’t leave food in the oven to cool

down.

• Automatic cooking will normally pro-

duce condensation when the oven is

cooling down with food inside.

Should the cooling fan continue to

run once the appliance has been

switched off?

• Yes. This is to make sure that you

can always touch the control knobs to

make temperature adjustments, and

turn your appliance off.

Can all gas appliances be converted

from Natural Gas to LP Gas?

• Not all gas appliances can be con-

verted. If Category II is stated on

the databadge, then the appliance

may be converted and a conversion

kit must be obtained if not already

provided. If in doubt, please contact

Customer Care for further advice - do

not attempt to convert an appliance if

it is not compatible.

Why won’t the ignition work?

• Check there is a spark when the igni-

tion button is depressed. If there is

no spark, check the electricity supply

is switched on at the socket. Check

that the gas supply is switched on.

Error messages

• Switch off control knobs, wait 10

seconds and then try again.

• If an error message still shows, turn

off the control knobs, power down

the appliance, wait 10 seconds,

power up the appliance and then try

again.

Call Customer Care for a Service

Engineer’s visit if:

Youndthattheovenbecomeshotterat

a particular temperature - the thermostat

may need replacing or the cooling fan

may have stopped working.

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Stoves SGB900MFSE Manual

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