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Troubleshooting
Dear Client,
Thank you for buying this high-quality STEBA product. The following table will help
you with problems that may occur when using your device. For many problems there
is a simple solution, because not everything that appears like a malfunction must be
serious. Please check the following list before sending the complete device to the
customer service for inspection.
Problem Reason Solution
No light after plug-in of
the device
No power
To many devices at one
power cord
Check is plug is
plugged-in correctly
Check the fuse
A signal tone sounds and
no heat occurs
Pot is not in the middle
of the plate
Pot not suitable for
induction
Min. diameter of 12cm
Use suitable cookware
Plate does not heat any-
more
Timer run out Set a new time
Error code “E03” Water or cookware on
the glass above the
electronic control
Clean the control panel
Error code “E21” Internal overheat Let the device cool
down, check the cold air
supply
21


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