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En principio, nuestros productos tienen una garantía legal de 2 años. Reclamacio-
nes adicionales sólo serán procesadas junto con una prueba de compra. Las piezas
de desgaste excluyen cualquier reclamación de garantía cuando se ha producido un
desgaste natural. La durabilidad está determinada por el manejo respectivo y uso del
producto, y, por lo tanto, es variable.
Si tiene preguntas sobre el manejo y la funcionalidad de nuestros productos, pónga-
se en contacto con nuestro servicio de atención al cliente:
Número telefónico: +49 (0)211 749 55 10
Correo electrónico: service@springlane.de
ATENCIÓN AL CLIENTE
El yogur está demasiado agrio.
El contenido de grasa de la leche era
demasiado bajo. El yogur hecho con
leche entera sabe menos agrio.
El yogur se agitó demasiado tiempo o se
almacenó demasiado tiempo. El yogur
sigue con su proceso, incluso estando
en el frigorífico. Usa un yogur que esté
lo más fresco posible.
El yogur tiene demasiados grumos.
Si has utilizado yogur en polvo, el polvo
no se ha mezclado uniformemente con
la leche. Intenta mezclar el yogur con
una batidora de mano y deja que se
mezcle durante otras 2-3 horas.
Si Elisa presenta algún defecto, contacta con un servicio técnico profesional. No
intentes reparar el aparato por tu cuenta.
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