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TROUBLE SHOOTING
General
No power
AC connection is not complete. Check all cords and cables.
System does not respond to key presses
The built-in microprocessor may malfunction due to external electrical interference.
Unplug the AC power cord and then plug it back in.
Unable to operate the System from the remote control
The path between the remote control and the remote sensor on the system is blocked. Clear the path.
The batteries are exhausted. Replace the batteries
No sound is heard
Volume is set too low. Increase volume level.
Headphones are connected.
Bluetooth audio can be heard only in “BLUETOOTH” mode.
Bluetooth Operations
Audio quality is poor
Bluetooth reception is poor. Move the mobile phone or dock closer to the system.
Mobile phone will not pair or connect to system
Mobile phone is not Bluetooth-capable. Please use a mobile phone that has Bluetooth capabilities.
The Bluetooth function of mobile phone is not powered on. Refer to mobile device user manual.
DISC 4400 is not in pairing mode. Press and hold
/PAIRING button for 5 seconds until “PAIRING” lashes on the display.
Another mobile phone is already connected. Press and hold the
/BAND button for 5 seconds to terminate any
active connections and try again.
Stereo A2DP mobile phone cannot pair or connect to system
The Bluetooth function of mobile phone is not powered on. Refer to mobile device user manual.
Only one active A2DP connection is supported at one time. Another A2DP device is already connected. Disable the
Bluetooth operation on the device, or turn the dock off, wait 30 seconds for it to disconnect and try again.
Mobile phone connects and disconnects constantly
Bluetooth reception is poor. Move the mobile phone closer to the system.
Mobile phone is designed to connect and disconnect Bluetooth as needed. This cannot be changed.
Mobile phone saves power by activating Bluetooth radio only when needed. Consider disabling power saving on the mobile.
Bluetooth dongle cannot connect to system
DISC 4400 is not in pairing mode. Press and hold
/PAIRING button for 5 seconds until “PAIRING” lashes on the display.
The dongle does not use a passkey of 0000. Please connect a dongle that uses a passkey of 0000.
38


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