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Soundcraft Vi Series™ User Guide 1112Page 25 - 28
address with DHCP or AutoIP.
You can also define a static IP address and subnet at Use the following IP
address. See FAQ 6-2 for more information about setting an IP address
FAQ 15: System Architect crashes when starting 1 Click Setup!
System Architect 1 Click Setup only works with 32 bit versions of Windows operating
systems. With 64 bit versions of Windows operating system System Architect is
crashing when launching 1 Click Setup. This issues is known and AKG is working on a
solution to fix it.
FAQ 16: Environment Scan doesn‘t work, or is very slow!
Normally your PC doesn‘t fullfil the minumum requirements if environment scan
doesn‘t work. Please check your PCs specification and the minumum requirements at
FAQ 13+2-4.
FAQ 16-2: At devicegrid at column ‘Band‘ ‘RF Error‘ is shown! At Stripe Info
Menu ,‘RF Error‘ is shown!
This means that the band is not supported by System Architect. Please contact
HiQnet@akg.com
for further assistance.
FAQ 17: SST 4 is not able to scan!
The SST 4 is a stereo stationary transmitter of an In Ear Monitoring system which
means that it is only able to transmit RF signals. It cannot receive RF signals and for
that reason it is not able to perform an environment scan. If you want to perform an
environment scan at the bands of your SST 4s you need to connect either SR
4000/4500 or DSR 700 to your HUB 4000 Qs.
FAQ 18: I cannot update the firmware of SR 4000!
The firmware of SR 4000 cannot be updated due to technical reasons.
FAQ 19: After loading a venue file audio and RF meters are not working any
more!
This is a known issue. AKG will fix this bug as soon as possible. However closing all
Custom control panels and docking and floating the product panel or master control
panel solves the problem.
© AKG Acoustics, April 2011
April 2011 Page 14
HUB4000Q–FAQ
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