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Sony Xperia Z5 Premium - E6853 Manual

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1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap .
3
Find and tap Settings > Backup & reset > Factory data reset.
4
To delete information such as music and pictures from your internal storage,
mark the relevant checkbox.
5
Tap Reset phone.
6
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
7
To confirm, tap Erase everything.
After you reset a Google™ account password, you must wait 72 hours before you can perform
a factory data reset. This is because security settings do not permit the use of an account for
which the password was changed in the previous 72 hours.
To reinstall the device software using PC Companion
Before performing a software repair, make sure you know your Google™ credentials.
Depending on your security settings, you may need to enter them in order to start up the
device after a software repair.
1
Make sure that PC Companion is installed on your PC.
2
Open the PC Companion application on the PC, then, under Support Zone,
click Start.
3
Under Phone / Tablet Software Update, click Start .
4
Using the micro USB cable that came with your device, connect the device to
your PC and then click repair my phone / tablet.
5
Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
To reinstall the device software using the Sony Bridge for Mac application
Before performing a software repair, make sure you know your Google™ credentials.
Depending on your security settings, you may need to enter them in order to start up the
device after a software repair.
1
Make sure that
Sony Bridge for Mac
is installed on the Mac computer.
2
Open the Sony Bridge for Mac application and using the micro USB cable that
came with your device, connect the device to your Mac computer.
3
Click Xperia™ > Repair Xperia™ device > Continue.
4
Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
Using your device in wet and dusty conditions
Your device is waterproof and protected against dust, so don’t worry if you get
caught in the rain or want to wash off dirt under a tap, but remember: all ports and
attached covers should be firmly closed. You should not: put the device completely
underwater; or expose it to seawater, salt water, chlorinated water or liquids such as
drinks. Abuse and improper use of device will invalidate warranty. The device has
Ingress Protection rating IP65/68. For more info see
www.sonymobile.com/
waterproof
.
Your device has a capless USB port. The USB port must be completely dry before a
cable can be connected for charging or data transfer, for example. If your device gets
exposed to water and the USB port gets wet, wipe the device dry with a microfibre
cloth and shake it several times with the USB port facing downwards. Repeat the
procedure until no moisture is visible in the USB port.
Your warranty does not cover damage or defects caused by abuse or use of your
device against Sony Mobile’s instructions. For more information about the warranty,
refer to the Important information, which can be accessed via
support.sonymobile.com
or via Settings > About phone > Legal information.
146
This is an Internet version of this publication. © Print only for private use.
… 146


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